My 15-month old iPod is dead and I mean D-E-A-D. I've been through the Reset umpteen times (both with AC and computer) - No good. Since it's off warranty I decided to open it; disconnected the battery and tried to Restore - Not seen by computer. I had just used it the day before. Any idea...

I live in the uk but hav had second thoughts about an EU ipod due to the volume limitation i am going to purchase an ipod from america (on ebay) but i was wondering is the warranty valid in the UK?? tanx alot!

I attempted to use the diagnostic mode on my wifes 15 gig iPod. I got not respose. Are the keys used the same as for the 2nd G diagnostic mode?

Ok so yesterday I take my Ipod out with me to the diner. I try turning it on but it's non responsive. I'm thinking, Ok I haven't charged in two days, but NO way it's dead or anything. It wasn't as it turns out because I plugged it in to charge and I saw the hold icon was on....

hi guys, nice to join your group! my winpod has lasted through me almost half a year now, and im holding my breath for it's survival. :o i have some cleaning quesitons for you guys:i have a second gen winpod 5 gig with no firewire port cover. and so over time (even with delicate care) the insid...

i am fed up with my ipod and ive looked around to see that the only suggestions are to call for service/replacement or get a new firewire card. im pretty sure its not my card, seeing as how it worked fine when i first bought it. so, what are the steps i need to do in order to send it back for repl...

I recently bought a brand new 10GB ipod from ebay and began downloading playlists onto it w/no problems. However, it has suddenly stopped working, and only shows a folder with a caution symbol on the screen and Musicmatch Jukebox no longer recognizes it. I have followed the suggested repair techni...

My iPOD for Windows (20 gb) was the best MP3 player I've ever owned until the MusicMatch program crashed 2 weeks ago. I reinstalled everything (the Apple customer service guy was very helpful) and it seemed to be back to normal. Recently I added the new Missy Elliot CD to Musicmatch - it "rec...

!!!HELP!!! I have recently noticed that my music comming out of my IPOD was messed up so i re-set my IPOD but it was still messed. So i thought it was my head phones so i un-pluged them and changed them to another pair, still messed. So, I changed them back... I was shocked to see that the headphone...

I interested in how many people out there (on this site) have had to use the warranty due to malfunction or product breakage. I realize that by spending 299$/399$/499$ you are ensuring your self with a sturdy and dependable product, yet Im sure that there have been timese where someone dropped their...

About 4 months ago, my 5 gig iPod scroll wheel starting working intermittently, after the battery was recharged. I took the wheel cover off and cleaned it. No difference. I re-installed the software (the latest) and there was no difference. Eventually the wheel stopped working altogether (but the bu...

Hey everyone, I'm pretty new to iPods, and I just found this site yesterday. Pretty cool. I recently ordered a 3rd Gen 15 gb iPod, and i'm curious if i absolutely need a firewire port in my computer. It's a Dell Dimension 4400, and i know it doesnt have a firewire port, but i'm n...

Hi all I'm new here :)Here is a synopsis of my iPod trouble:I have a 5GB that was given to me as a gift in Dec. 2001. By Dec. 2002 the firewire port was damaged- the metal ring was loose and therefore I couldn't charge it properly. Luckily I was within days of the warranty expiring, so the...

I've never changed the bit rate on my OS X when importing CD's. Does anyone know what it is? Also, how do you change it? thank you

I know it's been discussed before (thanks to search), but for those who are new to the problem. I fumbled (not dropped) my iPod and bounced it off my keyboard last night. Turned it over to discover two noticeable scratches on the clear screen and one light one, would not rub off. Broke my heart...

I did a bit of a search around this forum for this topic but didn't find anything. I was wondering if anyone can verify whether Apple won't honour warranties of products bought from AppleCentres overseas?

Lately, I've been having some problems with my ipod. I use my first gen. 10gb ipod with a pc and ephpod. I haven't taken the best care of it so these problems could be just from general use, but lately a lot of the new tracks that i put on the ipod come out skipping. They could ALL just...

After charging and listen my ipod, i just left it at my desk without using (of course i turn it off) It was for my kid, when i give to him, i try to turn it on, and the ipod doesn't turn on.I try to charge it but no luck, after 7 hours of charging i can't still turn it on.It's dead?T...

From the beginning, I knew my 15gb jsut wasnt right. The screen was extremely dark. So much so, that it was only legible whn i went to the CONTRAST setting and set it all the way to the left. I finally got fed up and called Apple and asked for a return authorization so they could repair and return i...

where my remote control cord connects to the thingy with the jacks which plugs into the ipod is coming undone.the plastic wrap got pulled out so the colored wires underneath are exposed. probably from tugging on the cord to disconnect one too many tmes. it gets worse as i pull the jacks out to syc...

At $39.99, the 4-year extended warranty offered by Best Buy when purchasing an Ipod seems too good to be true. Can anyone give any input on any personal experiences with Best Buy and their warranty? I'm especially thinking about potential hard drive failure a few years into the life of an ipo...

I am getting a funky screen every now and again. it distorts into that rainbow effect that lcds can get. but then it resets itself when the ipod shuts down. any ideas on what is the cause and if i should suffer through not having an ipod for a couple of weeks while it is fixed. now it isnt such a bi...

ok, I am getting a 15 gb ipod VERY soon and i have a warenty related question. I live in Canada and to buy a new ipod at the store is comes to about $688.00 with tax. I have decided to buy on eBay since most end at around $500.00 plus shipping (ususally $20.00). I was wondering, if I buy an ipod on...

Following the lead of many iPod users on these forums, I purchased the 2 yr TAP plan from CompUSA in 12/01 on my original 5gb iPod. I sort of forgot about it until my iPod started having problems recently. The battery seemed to go caput all of the sudden...one day it just decided it wouldn't...

i just got my 10gb ipod and im experiencing some thing that might be able to be fixed through apple under warranty. What is the turnaround time roughly if i were to send my ipod in to them for repair? How long would it take for me to get it back, and also what are the chances of me getting a brand n...

Recently my 20 gig iPod bit the dust and I had to use my CompUSA TAP to get a replacement. Here is where I ran into some problems.I was told that it would take only a 3 day turn around for me to get a replacement iPod. Well it has been 2 weeks and I am still without my precious. It started when I...

Hi,I've been trying for days to submit this form with my address to AppleCare so that they can send me a box to ship my iPod out in, but every time I go to submit it, I get an error that reads "Error - Multiple County Exist for Zip Code. Please fill in with one of BERKELEY, JEFFERSON. in Delive...

I have a 3G iPod. The right speaker in the earphones has started to buzz when a loud sound occurs. This only happens when the volume is at about 70%, but it is quite annoying. I have to have the volume turned up to about that level since I use public transport and it is quite hard to drown out the n...

hi there,thats a good forum - congrats!so - i just bought my iPod 10 GB 2nd Gen. few days ago and today i tried to use the iPods' pocket with that ####ty clip that broke immediately! and i handled it without any violence - believe me.so: is there a case of warranty for that pocket?have i conta...

The remote for my 2nd gen iPod doesn't work properly. The sound in my right ear will only work if I twist the earbud plug and move it around until the sound is in both ears. (I know that this is a remote issue as the problem is gone if I plug the earbuds directly into the iPod.Any suggestions...

Dunno if anyone else has had the luck (sorta) that i had.Basically I got my Ipod and couple of weeks ago but i never managed to get it work. Problem with connecting it to my PC.So i started the process to get it fixed through the service centre. But then a mate said that if it was broken within 14 d...

Perhaps this has been discussed before but I dont see it in the topic lists..Im a new ipod (Version 2 actually) owner and Id like to get a bit of an idea and perhaps a bit of a laugh what an ipod can take, hardware wise..So, post here what you did to your ipod, and what it survived and what it died...

I'm looking to upgrade to the new iPods from my 10 gb touchwheel. I wondered what the best way to get the new ipod is and how i should go about doing that. I have the protection plan, i just need to know what to do to my iPod so they will exchange it. Thanks -Bobby

having several problems with a recently obtained 2nd gen 20gb ipodi wanted to start clean so i tried to format (restore)i downloaded the latest utlity (1.2.6) and pressed restorethe progress bar went about 75% then gave an errorformatting failure. disk write error.when it started up again there was...

Hi Everyone,Finally bought a 10GB Mac iPod and decided to get a TAP at CompUSA like most of you suggested. CompUSA gave me the "Peripheral Carry-In Plan" TAP for 2 years for $39.99. I read the FAQ here and it said to get the "Mass Storage Device" TAP...my question is, are they basically the same s...

I plug my firewire cord into my iPod and it's telling me "OK to disconnect. ." Computer won't recognize it. .funny thing is it was working a couple of days ago. . .It tried restarting the iPod/ My computer, trying a different firewire port. I just don't want to restore my iPod. I have...

Yeahhh... so I listen to my iPod at night and I usually have it plugged in. So I guess I rolled over it the other night and now the firewire port is really loose. It still works but pretty soon it's going to stop working. Or worse... the power supply will touch something it shouldn't fr...

Especially interested in the "touchpad". Anyone out there got pictures or know where to find some?

I'm selling my iPod and am not sure of how to transfer ownership. I've registered the pod under my own name, but how do I go about changing this over to the new owner's name? I want the new owner to have all the warranty info, and at the same time, don't want him running around...

As we all know, the 3rd generation ipods are loaded with bugs. On top of this, the Mac case that came with my ipod has left some serious scratches on my screen (so much so, that I can?t make out the individual cards on solitaire). So I figured that since i am having so many firm wear problems, tha...

HiyaI couldn't find any topics relating to this so i have created a new one, and i don't have much time before i go on holiday and would like to get my Ipod sorted before i go.I have a 20g v1 Ipod for windows running win2k, i left it connected to my computer over night while i was download...

Hello,Was curious to see if anyone's been in the same situation as me. A couple of days ago I was using my 5gb iPod (with the moving wheel) like usual, and the screen started to flip out. The text was sort of "pulsing" and half of it was very faded out, half normal. This stopped after a few...

I'm a gen2 iPod owner who's more than a little miffed about them cutting off our firmware supply, but putting that aside I have a good story to tell!My 20GB 'pod is about 4-5 months old and a couple weeks ago my remote died to the extent that it would cut out the sound to the right ea...

Hi Anyone know were the best place to buy new ipods in US? Are they covered by international warrenty? MAtt

help needed on this! when i register for the apple id... i get this error 'The custom question ind parameter has to be either 1 or 0.' i've tried including numbers or whatever into it...but to no avail...could it be a bug in the registration system?...

greetings everyone...how do i actually check the warranty that is given to me on line...i have registered electronically and have given the details...even got the email. i would appreciate it if anyone could tell me this, in addition, how do i obtain an apple id? thanks!

My 20 giger's remote (less than a month old) has just broken. The hold switch on the side has fallen off into no-where.The problem is this: when i try to submit my request to the apple support site, i get a problem, it asks for a county for my zip code (choice of 2), and even tho my county is...

Its weird...It keeps freezing on me..once in a while i can get the keys to work..and then i try to pick a song to play..all goes well until the displat shows Now playing. Then it just hangs. There is no music coming out of the earphones either...and it just sits there...Though I notice that the song...

I need to send send my ipod off to be repaired and was wondering how long it was usually took, also do Apple always send a replacement out and if so how long will it take to get to me. I am going on holiday in about a week and a half and want an ipod (any ipod) to take with me. I live in England s...

Hello, My iPod case that came with my ipod just broke today. I have the 2nd generation iPod it's about 5 months old and still has a warranty. Will Apple Send me a new one? The clip broke of1 If they will does anyone know the number? Thanks a bunch Kayle