Need advice re: cell phone/battery issue. Please help.
However, the battery in my phone works for about 30 minutes of "talk time" or approximately 1 day of "stand by" time. It is a huge pain. Essentially, I don't even have a cell phone because it always has to be plugged in or the battery will die.
I called customer service when I first noticed the problem and they sent me a new battery. However, the same thing happens with this second battery.
The problem is that now that AT&T and Cingular have merged, all the "AT&T phones" are gone. They are willing to let me out of my contract with AT&T and allow me to sign up with a new Cingular plan. However, if I do that, my wife would have to switch as well so that we can still be on a family plan. In other words, we'd both have to buy new phones and would end up spending about $300 in the process.
Before I go ahead and waste another $300 to fix this problem, is there ANYTHING I can do to make sure this is necessary? In other words, is there ANYTHING I can do to be certain I can't get this battery to work properly?
Since this is the 2nd battery to have this problem with this phone, it seems likely there's a problem with the phone. I just don't want to spend another $300 on top of the money we already spent on these phones less than a year ago.
Any ideas?

