I must say that I am impressed with Apple's Repair Service, I phoned them up told them the problem and 2 days later I had a UPS officer at my door with a box ready to take my ipod. It was all packaged up and I received some Apple documentation (which the UPS guy signed). I am now waiting for it to get repaired/replaced :D (P.S. It came from and is going back to 'The Netherlands', not Ireland like I thought.)