Error Message when purchase songs

Originally posted by honeybee1236
Contact iTunes customer service. The link is in iTunes under 'Help'.

I'll say this once agin... ABSOLUTELY POINTLESS! I purchased several albums the other night -- totaling 43 songs. 42 of the songs downloaded, and one will not.

I immediately filled in the help form, and the next night received a response telling me to turn off McAfee security services because if they are enabled I will not be able to download songs from iTMS.

I clearly explained to them I downloaded 42 of 43 songs on the invoice, the invoice shows all songs were downloaded with the exception of the one I can't get, and they come back with this useless response which has nothing to do with my problem!

I am STILL greeted with the "You have purchased music that you have not downloaded Would you like to download it now?" message every time I start iTunes. I STILL get "An Unknown Error Occured (-50)" when I try to download the file!

The iTunes staff appears to be a bunch of simpletons!

I do that as well, and it still errors out. They've refunded me the 0.99, but now I have to figure out how to get them to remove that song from my queue.

Thank you.