Categories: Misc / DotNet / Java / Coder / Linux / PHP Ask - La ask - La Answer

Contour Showcase, broken clip... cheap design?

I had my contour showcase for one week, exactly, and today, I put my ipod in my pocket, it was fine, i take it out, and i thought that it unclipped, but then after looking at it, the whole clip broke off at the hinges. I like everything on the showcase, except for the clasp.

Is there any way to return it and get a new one? It was a great case, but the acryllic clip is a bad part in its design..

Who would I return it to? I purchased it from MacMall.

Thanks in advance.
[499 byte] By [podder60gb] at [2007-11-10 14:36:48]
# 1 Re: Contour Showcase, broken clip... cheap design?
I'm sure they will send a replacement.
http://www.contourdesign.com/contact_info.htm
Galley at 2007-11-15 15:35:36 >
# 2 Re: Contour Showcase, broken clip... cheap design?
Originally posted by podder60gb
I had my contour showcase for one week, exactly, and today, I put my ipod in my pocket, it was fine, i take it out, and i thought that it unclipped, but then after looking at it, the whole clip broke off at the hinges. I like everything on the showcase, except for the clasp.

Is there any way to return it and get a new one? It was a great case, but the acryllic clip is a bad part in its design..

Who would I return it to? I purchased it from MacMall.

Thanks in advance.

hmmmmmmmmm....
I was just going to order one.
Maybe not.
irregularjoe at 2007-11-15 15:36:37 >
# 3 Re: Contour Showcase, broken clip... cheap design?
I will probably have to send my broken one to them, correct?
podder60gb at 2007-11-15 15:37:36 >
# 4 Re: Contour Showcase, broken clip... cheap design?
Originally posted by podder60gb
I will probably have to send my broken one to them, correct?

I would think so.
irregularjoe at 2007-11-15 15:38:39 >
# 5 Re: Contour Showcase, broken clip... cheap design?
i would definately just email them, ive heard great things about their customer support. i've had mine for quite a while and the clip is working good as ever.
Xz33 at 2007-11-15 15:39:38 >
# 6 Re: Contour Showcase, broken clip... cheap design?
The belt clip on my Showcase is pretty rugged - the case has been caught more than once and given a hard tug and the clip has held up.
How did it break in your pocket?
Bob at 2007-11-15 15:40:37 >
[an error occurred while processing this directive]
[an error occurred while processing this directive]