This is sooo frustrating. I purchased an Ice Link Pro unit from enfig.com, and installed it. Upon reading the booklet that comes with it, I found that I had a very limited menu of options on the Ice Link compared to the what was in the booklet. Including a lack of ability to upgrade the firmware.

So, I contacted dension via email and have gotten little or no response (I got 1 email that asked what version of firmware I had...after me telling them I had no way to read this), and I responded... to silence. I've emailed again, as well as opening a new ticket... still nothing.

The interface is sluggish at best, the readouts tiny and bitmapped, and the site's a monstrosity that doesn't have any real info to speak of...plus that wonderful costomer service.

The sound quality's the best I've encountered though. So I may just have to live with the limited menu if I can't get any REAL help.

Anybody here had these same issues? I have a 2002 Jetta, the factory cassette/cd changer, ipod photo 60gb.