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Question submitted to Ask@iPodLounge.com

Hello, I've got two questions.

I recently got my 4th Generation iPod in September, and ever since
hearing about the audio defect on iPodLounge, I realize that my iPod
has this issue. I tried taking it to the local Apple store (about an
hour from where I live) and the "Genius" said that he couldn't replace
it because he didn't think there was anything wrong with it. This was
my expected reaction, considering how loud those Apple stores are,
especially in malls.

Do you recommend that I actually send the iPod in for service? I'm
not exactly sure if I want to go that route, because then it may mean
that they'll send it back and charge me for finding nothing wrong with
it at all, or they will send me a refurbished one. I didn't pay for a
refurbished iPod, I payed for a brand new one.

My second question is regarding the Click Wheel.

In the three months of using it, I've noticed that the nice smooth
feel that allowed your finger to easily glide across its surface is
now gone, and now if there is any moisture (not actual water, but if
my hands are a little more warm) I find using the Click Wheel a little
difficult at times.. The answer to this is obvious, the use causes
wear.

However, what I'm confused about is if it has anything to do with the
time when I used Brasso. I'm almost positive I didn't get any of the
liquid on the wheel, but I did put electrical tape over it so no
liquid would happen to get on it. Do you think that the tape could've
caused it's nice feel to be lost, or is it just my imagination and
this is the result of normal use?

Thank you very much for answering my questions!
[1810 byte] By [wezman2k] at [2007-11-10 4:43:47]
# 1 Re: Question submitted to Ask@iPodLounge.com
The degradation you're seeing of the wheel surface is bound to happen with normal use. I sometimes experience that humidity thing you're talking about. I usually find it's fixed if i wipe my fingers on my shirt, to take off the excess moisture.

Could you try describing the 'audio defect' in more detail?

cALc.
Calculus at 2007-11-15 13:46:09 >
# 2 Re: Question submitted to Ask@iPodLounge.com
the audio defect is described here

http://www.ipodlounge.com/articles_more.php?id=4776_0_8_0_M
wezman2k at 2007-11-15 13:47:10 >
# 3 Re: Question submitted to Ask@iPodLounge.com
bump
wezman2k at 2007-11-15 13:48:08 >
# 4 Re: Question submitted to Ask@iPodLounge.com
The reason it is a bit unresponsive is because it is a touch pad. If you have sweaty hands or you have just washed your hands and there is moisture on you hands, the Touchpad on a laptop becomes unresponsive until you dry your hands.

The same goes for the iPods clickwheel, just make sure your hands are dry before using it and it will be better.
swy32x at 2007-11-15 13:49:14 >
# 5 Re: Question submitted to Ask@iPodLounge.com
it's not unresponsive, i'm just saying that the surface of it has smoothed out considerably. i've compared the feel of my click wheel to other ipods' click wheels and the surface of mine is much, much more smooth than the other ones, which almost have a easy "grip/slide" feel to them.

and what do you recommend i do about the audio defect? should i go for it and send it in?
wezman2k at 2007-11-15 13:50:13 >
# 6 Re: Question submitted to Ask@iPodLounge.com
You can, but keep in mind the iPod shortages occuring at the moment. It might take a while for you to get it back.
swy32x at 2007-11-15 13:51:12 >
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