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Cant download itunes tracks onto iPOD

Hi,

Please help. I am using one computer and trying to download tracks onto two iPODS. This works fine for all tracks EXCEPT those purchased from iTunes!! However the tracks DO appear on the problematic ipod but they won't play. It will just skip to the next song. I feel that this is probably to do with the fact they are protected. However i know apple's fairplay allows downloading onto unlimited ipods from one computer. I don't understand this and apple have been unable to help either.

Many thanks in anticipation.

A
[564 byte] By [miles648] at [2007-11-10 4:42:17]
# 1 Re: Cant download itunes tracks onto iPOD
Welcome to the lounge. Click on the songs in iTunes to play a little of the song. It may need to be authorized. ( http://docs.info.apple.com/article.html?artnum=150448).
honeybee1236 at 2007-11-15 13:46:11 >
# 2 Re: Cant download itunes tracks onto iPOD
Thanks for the reply but have done this and it doesn't help. The songs will play fine on the other iPod (a 20GB model) but none of them will play on the mini. There can't be a hardware issue because all of the other tracks play fine, it's only the purchased music songs that don't. Will take back to the Apple Store.
miles648 at 2007-11-15 13:47:11 >
# 3 Re: Cant download itunes tracks onto iPOD
Then make sure your firmware is up to date ( http://www.apple.com/ipod/download).
honeybee1236 at 2007-11-15 13:48:10 >
# 4 Re: Cant download itunes tracks onto iPOD
It is!! Thanks for trying though.
miles648 at 2007-11-15 13:49:16 >
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