Got new vaja, but seems awkward
[262 byte] By [polar] at [2007-11-10 1:53:01] 
I just got my iVod 3G (20g) on monday, and when I put the ipod in, it seems the plastic on the screen protector doesnt quite line up with the buttons on the ipod. It's like off a little, and its getting annoying. Is this normal, or does my case just suck?
# 1 Re: Got new vaja, but seems awkward
Remember, these are mostly "hand made" so each is a little unique. It does sound like yours is a bit beyond unique, and might be worth a call to Vaja.On a side note, my sympathies to your condition. When I saw this thread I saw "by polar" and laughed; not at you, but with you.
jwc110869 at 2007-11-15 15:38:50 >
# 2 Re: Got new vaja, but seems awkward
Yea, I could try to call Vaja, but I don't think it would do much good.1) They wouldnt be able to fix it, i don't want to send it to Argentina
2) They wouldnt give me a new one, unless their customer service is so unbelievable that I #### my pants.
3) Maybe they could tell me how to do it myself, or they'll just assure me thats normal, and not to be ####ed about the case...as it is "hand made" (hand made on a conveyor belt :P)
polar at 2007-11-15 15:39:50 >
# 3 Re: Got new vaja, but seems awkward
HOLY ####Z0r!!I guess option 2 worked, even though i'm talking to myself!
Check it out:
Hi Jordan,
The pictures are very illustrative, thank you. We??ll produce a new case for you.
This is how to proceed to get the replacement:
Then she goes into how to replace it and my authorization, etc.
Best regards,
Nora Stolzenwald
Customer Service
www.vajacases.com
Vaja customer service is pretty sweet I'd say!
polar at 2007-11-15 15:40:49 >
# 4 Re: Got new vaja, but seems awkward
Oh, and some pics for anyone that runs into the same problem:polar at 2007-11-15 15:41:52 >
# 5 Re: Got new vaja, but seems awkward
Good for you Polar!!rjknyy at 2007-11-15 15:42:51 >
# 6 Re: Got new vaja, but seems awkward
That is definately not how its supposed to be. Good for you "by polar"jwc110869 at 2007-11-15 15:43:50 >
# 7 Re: Got new vaja, but seems awkward
well duh...when you pay for top quality, of course you should expect top quality customer service. congrats man, i'm glad you're getting a new one!i_am_petro at 2007-11-15 15:44:54 >
# 8 Re: Got new vaja, but seems awkward
polar. there's nothing wrong with your case. i just got mine and thought i had the same thing as you but its the way your source of light is coming from and causing the shadow making it look like the holes are off when there are not. look at your case with the light source behind you and you will find that everything lines up properly.
i was about to email vaja about the same problem when i found this out.
mokeiko
mokeiko at 2007-11-15 15:45:56 >
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