iPod not recognized bycomputer, cant do a restore, ipod is not able to "mount"
specs:
Windows XP
128 MB RAM
iTunes 4.5 and latest iPod firmware upgrade
10 GB 3g iPod
USB 1.1
[1250 byte] By [draell] at [2007-11-9 20:24:16] 
I hooked up my iPod to my computer, opened iTunes, and some new songs I got were transferring. However, iTunes froze on me. I press ctrl + alt + delete and close iTunes, and opened it again. For some reason, when iTunes freezes [its happened once before] most of my songs are lost, so iTunes started transferring them again. Last time, it was fine. This time, iTunes froze AGAIN and messed up my iPod. Now my iPod shows a folder with a little excalmation point. My computer doesn't recognize it. I tried doing a full restore, but like I said, my computer says 'ipod not plugged in' or 'unable to mount ipod.' I already tried resetting the ipod, forcing it into a firewire disk mode, restarting the computer, reinstalling the drivers, using EphPod, but nothing happens. My computer simply doesnt see that there is an iPod. It sees that there is a USB Mass Storage device hooked up, but thats it. When I plug it in, when the ipod is in a forced firewire disk mode, it quicly changes to a 'do not disconnect' symbol, but the computer does not see it!! I do not know what to do. Can anyone help?
specs:
Windows XP
128 MB RAM
iTunes 4.5 and latest iPod firmware upgrade
10 GB 3g iPod
USB 1.1
# 1 Re: iPod not recognized bycomputer, cant do a restore, ipod is not able to "mount"
Check out this first and see if this helps: http://docs.info.apple.com/article.html?artnum=61003
If that doesn't help then try what I did. It's time consuming but the diligence worked for me.
When I got the folder w/ the '!' point, what I did first was let the iPod battery run completely down by letting it sit for 24 hours, then I just sat down at my computer:
1-After letting the iPod battery run down for 24 hours, then I,
2-unplugged the firewire from the dock and the computer and plugged it back in
3-opened the updater and placed the iPod into the dock and waited to see if the updater would mount it.
4- when it didn't, I just repeated the steps over again. I did this several times before the updater mounted the iPod.
5-I then clicked on 'restore' and the blue bar went to the end and froze. So I repeated the steps over again and the updater mounted and restored and froze before it finished. I did it a third time and it completed the restore process and my iPod works just fine.
It was tedious but I did it after reading someone else did the same thing and it worked for him, so I tried it. I wanted my iPod to work again.
honeybee1236 at 2007-11-15 14:03:19 >
[an error occurred while processing this directive]