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So... uhh. When is Apple going to get around to fixing the iPod Classic?

If it's a firmware or hardware issue. Is Apple usually this slow to respond to such massive problems?
[106 byte] By [tehlemur] at [2007-11-11 21:55:24]
# 1 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
They did fix it, it's called firmware 1.0.2. Install it.
porieux at 2007-11-15 12:09:48 >
# 2 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
How strange - my iPod still seems to freeze iTunes, not display photos correctly, and occasionally exhausts its whole battery charge in a few hours despite being turned off. I guess near enough is good enough?
dimmer at 2007-11-15 12:10:48 >
# 3 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Return it and teach Apple a lesson. This is what they need to smarten up.
kylo4 at 2007-11-15 12:11:44 >
# 4 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
1.0.2 is part of the problem. In case you can't read.
tehlemur at 2007-11-15 12:12:50 >
# 5 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
They did fix it, it's called firmware 1.0.2. Install it.

HAHA, no.

Want to see a litle quirk in 1.0.2?

Go into an artist list that has multiple albums.
Say you have 5 albums, 10 songs each.
The "All Albums" will say 50 songs, then each album below will say the number of songs in it, 10 in our case.

Click any one of the albums.
Hit menu.
Now scroll up to the "All Albums" listing.
It'll say it contains howeve rmany songs were in the album you clicked, 10, in our case.

That is a microsoft style bug, if ever there was one.
Justin Horne at 2007-11-15 12:13:49 >
# 6 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
They did fix it, it's called firmware 1.0.2. Install it.

From the "using iPod classic forum" (http://discussions.apple.com/forum.jspa?forumID=1208) at Apple support:

What would be your wish list for fixes in 1.0.3 (http://discussions.apple.com/thread.jspa?threadID=1179695&tstart=15)

iPod Classic 160GB :: Battery Drained While Not Used?!?! (http://discussions.apple.com/thread.jspa?threadID=1149703&tstart=30)

photos not working--apple refuses to help me--wait till you hear why! (http://discussions.apple.com/thread.jspa?threadID=1122039&tstart=30)
Blaine at 2007-11-15 12:14:48 >
# 7 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Just ejected my iPod using iTunes - almost 3 minutes at 100% CPU usage to do it.
I think its working well now.
It's hard work disconnecting those big 160GB drives right?
dimmer at 2007-11-15 12:15:52 >
# 8 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
They fixed one of the missing game icons
Sadly it was the one game I didn't buy for a second time. Anyway thats pretty cool don't you think?
Thanks Apple.
dimmer at 2007-11-15 12:16:56 >
# 9 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
They did fix it, it's called firmware 1.0.2. Install it.

ROFL, the only thing 1.0.2 did is continue to reduce lag, it did nothing for actual bugs and actually created new ones for some.

Playcounts/Ratings (since last sync) are still forgotten when playing games
Still lag/freezing with iTunes when playing/using your iPod in iTunes
Album Art still fails to load or loads a black box

The first two are fairly big issues to me and the fact apple hasn't done crap about it for almost two months now makes me wonder if they even care.
paranoidxe at 2007-11-15 12:17:56 >
# 10 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
How strange - my iPod still seems to freeze iTunes, not display photos correctly, and occasionally exhausts its whole battery charge in a few hours despite being turned off. I guess near enough is good enough?

hard drive is still spinning. just check ones u loaded an album if the hd spins down... if not reset the ipod.. stupid ipod
germanjulian at 2007-11-15 12:18:57 >
# 11 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
ROFL, the only thing 1.0.2 did is continue to reduce lag, it did nothing for actual bugs and actually created new ones for some.

The compilation problem was fixed.
Blaine at 2007-11-15 12:19:56 >
# 12 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
My battery drain has not happened since I stopped browsing via album art, over a week ago
everunman at 2007-11-15 12:20:54 >
# 13 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
I agree with you tehlemur. Not only is it frustrating that Apple has not provided a fix for the latest update, but to date, I have yet to see anything from Apple to even acknowledge there is a problem. Insensitive and ignorant comments from others asserting that just because their update worked everyone else must be doing something wrong simply exascerbate the matter. If you read the boards it is clear that there is a significant number of classic owners out there with problems with this update. There is no way Apple is not aware of this. I returned 2 brand new uints before finally realizing the problem is with the 1.0.2. The last unit I downgraded the firmware to 1.0.1 after attempting 1.0.2 for the umpteenth time and now it is functional. Menu lags a bit but ultimately it does what I want, which is play my music. Maybe the thousands of returned units and lost money will begin to open Apple's eyes.

I am in the market for a new laptop/pc and was seriously considering moving from Windows to an Apple. But my recent experience with the classic coupled with what I have observed on the posts has made up my mind to stear clear away from Apple.
mdrav65 at 2007-11-15 12:22:01 >
# 14 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Has Apple even made a public statement about all of these bugs? It's pretty ridiculous.
ddsd at 2007-11-15 12:22:56 >
# 15 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Has Apple even made a public statement about all of these bugs? It's pretty ridiculous.

No they like to deny that their classic has problems and just delete opinionated posts at their discussion forums and keep their feedback section outdated.
paranoidxe at 2007-11-15 12:24:00 >
# 16 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
No they like to deny that their classic has no problems and just delete opinionated posts at their discussion forums and keep their feedback section outdated.

Pretty sad since it's pretty known that they're buggy. I refuse to even consider buying one. The last thing I need is to deal with Apple's shady customer service :shake: .
ddsd at 2007-11-15 12:25:01 >
# 17 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
No. In fact Apple has taken steps to silence people who make posts about these problems on their forums. Reducing discussion on their support forums to a frothing fanboy collection.
tehlemur at 2007-11-15 12:25:59 >
# 18 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
I used to go on their forums when I needed help. It used to be helpful, but I haven't been there lately. iLounge is better.
ddsd at 2007-11-15 12:27:03 >
# 19 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Has Apple made a statement what because maybe one out of a thousand people have a complaint.

I has been said a thousand times here, just because a few dozen people on this forum has had problems it does not mean everybody has the same problems.

What do you expected thousands of people would join and say gee, my iPod Classic is working fine because why should they.

Would I stop somebody from buying an iPod classic No... not me.
Astro_Digital at 2007-11-15 12:28:01 >
# 20 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Has Apple made a statement what because maybe one out of a thousand people have a complaint.

I has been said a thousand times here, just because a few dozen people on this forum has had problems it does not mean everybody has the same problems.

What do you expected thousands of people would join and say gee, my iPod Classic is working fine because why should they.

Would I stop somebody from buying an iPod classic No... not me.

So pretty much what you are telling me is screw these thousands (which I certain its more just a lot don't use some of the features affected most just load the ipod and press play) of people that are having problems with the classic?

So its perfectly acceptable to you for apple to be releasing defective classics, defective iPod Touches? Great, I'm glad you don't own a company you'd be telling people to screw off anytime they had a problem.

http://blog.wired.com/gadgets/2007/09/ipod-classic-tr.html
http://www.engadget.com/tag/ipod+classic
http://www.ilounge.com/index.php/news/comments/ipod-classic-tests-reveal-audio-problems/
http://www.engadget.com/2007/09/25/apples-ipod-classic-experiencing-issues-of-its-own/

Certainly problems are more common than you'd like to think.
paranoidxe at 2007-11-15 12:29:04 >
# 21 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Playcounts/Ratings (since last sync) are still forgotten when playing games
This was completely fixed for me with 1.0.2.

Still lag/freezing with iTunes when playing/using your iPod in iTunes
True - mine is still slow

Album Art still fails to load or loads a black box
Was never a problem for mine before 1.0.2., and still isn't a problem. Suggest this is maybe the way you have loaded your album art

fact apple hasn't done crap about it for almost two months now makes me wonder if they even care.
Yeah, they sit in their silver towers a laugh evily at all your problems.... Or maybe they're working on it.
brendan99 at 2007-11-15 12:30:10 >
# 22 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
For what it's worth, this was posted on the Apple Discussion board:

Re: itunes freezes with classic
Posted: Oct 27, 2007 3:17 PM in response to: cycloplegia
Click to reply to this topic Reply email Email

READ THIS...IMPORTANT NEW NEWS ON THIS ISSUE

After having this problem on not one, not two, but three seperate iPod Classics (on four different computers...4 PC, 2 Mac), I finally gave up and got my money back.

Then about a week later (Yesterday) I got a call from Apple Care asking if I was still having an issue...I told them I had returned the units...

The guy then said...this is the important part...

"Oh that's a shame, I just got a note from our engineering department, that they're going to release an update to address this problem in about a week."

Just thought you'd all like to know...

From here (http://discussions.apple.com/thread.jspa?threadID=1176131&tstart=45).

Rick
RickB at 2007-11-15 12:31:12 >
# 23 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Please, please, please let this be true. My Classic should be arriving sometime next week and it would be really sweet if a firmware update arrived at the same time.
mach_zero at 2007-11-15 12:32:13 >
# 24 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
My BIGGEST beef is with the battery issue and iTunes issues.
tehlemur at 2007-11-15 12:33:12 >
# 25 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
I have the 1.0.2 and the only problems I have had is occasional lag when navigating menus.
bdlstyle at 2007-11-15 12:34:06 >
# 26 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Paronixide, don't waste your time trying to convince or argue with insensitive and ignorant users who swear that just because they aren't having a problem that there are no issues. Clearly there is a problem with the update. There are posts upon posts regarding the classic and 1.0.2. Apple has done a poor job though in addressing this. No one is expecting perfection but a reasonable approach by Apple would have been to say hey, we screwed up, we are aware of the problem, and we hope to have a resolution shortly. The silence on the matter to me is slap in the face to their customers and in my opinion is the biggest offense of the part of Apple.
mdrav65 at 2007-11-15 12:35:07 >
# 27 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Paronixide, don't waste your time trying to convince or argue with insensitive and ignorant users who swear that just because they aren't having a problem that there are no issues. Clearly there is a problem with the update. There are posts upon posts regarding the classic and 1.0.2. Apple has done a poor job though in addressing this. No one is expecting perfection but a reasonable approach by Apple would have been to say hey, we screwed up, we are aware of the problem, and we hope to have a resolution shortly. The silence on the matter to me is slap in the face to their customers and in my opinion is the biggest offense of the part of Apple.

The thing that bugs me is I find it VERY hard to believe that these people that come here and say their classic is perfect and experience no problems..yet we all know that these iPod Classics are coming with the same software..they aren't running two versions..one thats bug free and one thats not.

Either they aren't using the features that show the bugs or they simply trying to convince themselves that their purchase is justified.

I don't care really, I'm on a 5th gen that works fine like the iPod Classic should work. So you apple fan boys can sit here and try to convince yourself that your classic is a awesome product without any flaws while I'll actually use a iPod that is near flawless.
paranoidxe at 2007-11-15 12:36:13 >
# 28 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
The thing that bugs me is I find it VERY hard to believe that these people that come here and say their classic is perfect and experience no problems..yet we all know that these iPod Classics are coming with the same software..they aren't running two versions..one thats bug free and one thats not.

Either they aren't using the features that show the bugs or they simply trying to convince themselves that their purchase is justified.

Well, I only had problems when I was playing a game and then tried to sync my iPod. I gave up playing the games and my iPod has been flawless ever since! I didn't buy it to play games on anways. No freeze ups, nothing. I did give up using my iPod on my Windows PC with XP simply because I ran out of disk space. Using my MacBook Pro, this thing works just as good as it does syncing my old 30GB Photo and my iPhone.

I sync new iTunes purchases everyday and the thing does it flawlessly, even ejects the iPod when it's done. I have never been happeier with an iPod and my MacBook Pro!
hexonxonx at 2007-11-15 12:37:17 >
# 29 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Of course some people have issues and they should and likely will get resolved the only thing I am saying is.... you RANT AND RANT AND RANT and say everybody is having problems and this is not true.

You are not even the majority.

Why does Apple not notice in Q & A is a very uneducated comment, but what should I expect from the same guys telling everybody that is stupid enough "like me" to listen that every iPod classic is defective. The more complex a product the more bugs it will have. They likely gave beta iPods to test groups and guess what if I was in the test group and given the iPod I have today I would of found nothing wrong with it.

What I suspect they did know that bugs existed but they know that only a few power users will find issues. So they decided to ship and resolve the few remaining bugs with future firmware updates. I think the future firmware releases will fix many issues.

Why do I not have any issues, maybe because I do not and will not use cover art or cover flow. They are to me silly to me why would I care about covers when I listen to my iPod it is in my pocket. It is hard to look at covers when my iPod is always in my pocket.
Astro_Digital at 2007-11-15 12:38:12 >
# 30 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
For what it's worth, this was posted on the Apple Discussion board:

Re: itunes freezes with classic
Posted: Oct 27, 2007 3:17 PM in response to: cycloplegia
Click to reply to this topic Reply email Email

READ THIS...IMPORTANT NEW NEWS ON THIS ISSUE

After having this problem on not one, not two, but three seperate iPod Classics (on four different computers...4 PC, 2 Mac), I finally gave up and got my money back.

Then about a week later (Yesterday) I got a call from Apple Care asking if I was still having an issue...I told them I had returned the units...

The guy then said...this is the important part...

"Oh that's a shame, I just got a note from our engineering department, that they're going to release an update to address this problem in about a week."

Just thought you'd all like to know...

From here (http://discussions.apple.com/thread.jspa?threadID=1176131&tstart=45).

Rick

Thanks for posting, I love the album art browsing and would like to use it again without fear the battery will die
everunman at 2007-11-15 12:39:15 >
# 31 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Good post Astro_Digital. Though I am not sure what a "power user" is, I am certainly one who uses my 160GB Classic daily for 8 hours during my driving job. It goes on pause maybe 30 times during that shift, goes back on play, and I go through and play all kinds of music. I then sync it several times during the day when I by songs and then I transfer them to all my laptops. My iTunes, never freezes, and my iPod ejects automatically and quickly after each sync. Most people who aren't having problems won't be posting about it because they don't have a reason to do so. We only get the people who are having problems.

I also remember coming here 2.5 years ago when I bought my first iPod, a 30GB Photo. People then were having problems with their iPods yet I saw none of those problems.

There are also people posting about problems they are having with their iPhones, yet I have no problems with my iPhone and I bought it on July 6. I love these things!
hexonxonx at 2007-11-15 12:40:15 >
# 32 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
[QUOTE=Astro_Digital]
What I suspect they did know that bugs existed but they know that only a few power users will find issues. So they decided to ship and resolve the few remaining bugs with future firmware updates. QUOTE]

Yeah, "power user"...that's me. Plug in my ipod, accept firmware update, and try to use my iPod. Dude, if you were experiencing the same problems and were without your music, or had to go thru the frustration of countless iterations of restore & resynchs after paying good money for your iPod only to experience what these posters are going thru, I wonder how calm and understanding you would be. We are not talking about minor bugs. We are talking about rendering the iPod useless in many cases. (BTW I had many problems noted without cover art. I went from a 20 Gig to a classic and didn't do cover art until I got my classic working w/ 1.0.1)

You are absolutely correct that most users will not post to say "hey my ipod works great!". But the point is a significant number of user are having problems. You say those who do have problems are in the minority. How you could make this statement is beyond me. I wouldn't even venture to guess the percentage of those having problems vs those that don't. However there are tons of post of people having problems. But just like many users won't post if things are working ok, many users who have problems could care less about posting their experience. Some likely returned their unit(s) and moved on to a Zune or something else (not implying that Zune is without problems).

All I'm saying is have a little compassion for the users having problems who want to enjoy their music, photos, and video just like you are presently doing. And if some want to rant a bit after hours maybe days of frustration...cut them some slack.

Anyway let's hope for a quick (well, it's a bit late for that) resolution from Apple on this matter.
mdrav65 at 2007-11-15 12:41:22 >
# 33 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Sup everyone.

So I finally got an ipod (classic). Probably the last person on earth.

What is all this firmware update you guys are referring to? I haven't opened it up yet due to the SD fires, etc.

I bought it On 10/20/07.

All this talk bout bugs got me worried. Maybe I should return the classic and get the nano.

Thanks in advance.
SMOOTH at 2007-11-15 12:42:24 >
# 34 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Sup everyone.

So I finally got an ipod (classic). Probably the last person on earth.

What is all this firmware update you guys are referring to? I haven't opened it up yet due to the SD fires, etc.

I bought it On 10/20/07.

All this talk bout bugs got me worried. Maybe I should return the classic and get the nano.

Thanks in advance.
Keep it, chances are you won't have any problems. You can upgrade the firmware by connecting the iPod to iTunes and on the smmary tab, click Check For Update. It will take a few minutes to do the update. It fixes some bugs.
hexonxonx at 2007-11-15 12:43:17 >
# 35 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
So a power user is someone that simply sync's their iPod in iTunes? a Power User is someone that uses the ratings/play count for smart playlists? A power user is someone that likes their album art displayed? A power user is someone that likes to view pictures on their iPod?

Sorry if I actually use my iPod. For playing music and video sure those features work but album art, photo viewing, syncing, and rating/playcounts all have issues.

If you can accept these problems then good for you, I guess I'm the only one that expects a product to work when I pay damn near $400 for it.
paranoidxe at 2007-11-15 12:44:23 >
# 36 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Paronixide, don't waste your time trying to convince or argue with insensitive and ignorant users who swear that just because they aren't having a problem that there are no issues. Clearly there is a problem with the update.
Lol!!! I love it. You're right obviously mate. Because you and a some of the other people who visit these boards are having problems then the world is also having the same problems! And also, I'm "insensitive and ignorant" because I don't have the same issues? You're right. Silly me. Dear dear dear...it really is quite an emotive subject for people isn't it, and if you dare to disagree then you're as bad as those cold-hearted devil worshipping criminals that run Apple.... I will however take your insensitive point on board and, while I AM saying that I don't have these problems (honestly!!!) then it must be very frustrating if someone does have these problems. That said, just give up on all this "I've got a problem therefore everyone else must!" nonsense. People who don't have a problem don't tend to post!!!!

The thing that bugs me is I find it VERY hard to believe that these people that come here and say their classic is perfect and experience no problems..yet we all know that these iPod Classics are coming with the same software..they aren't running two versions..one thats bug free and one thats not.

Either they aren't using the features that show the bugs or they simply trying to convince themselves that their purchase is justified.
You got me again...I'm just a "fan boy" because my iPod works!!!!! This is true comedy!! I love these boards!! LOL!!!! And anyway, why are you constantly ranting on about the exact same things on the Classic when you don't even have one any more?!?!

Yours truly,

An Ignorant Fan Boy!!!!
brendan99 at 2007-11-15 12:45:22 >
# 37 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
All I'm saying is have a little compassion for the users having problems who want to enjoy their music, photos, and video just like you are presently doing. And if some want to rant a bit after hours maybe days of frustration...cut them some slack.
Listen mate, you're right - if something ain't working and you've spent a good deal of money on it, then you're absoutely right to vent and rant a bit. I genuinely have compassion for your situation - I would be as angry. I think the point that a lot of people are making though is that it is so easy to generalise and say that the problems you're having must be the same with everyone else and that if they dare to disagree then they are weirdo fanboys is just silly! Some iPods work perfectly, some don't! My computer mouse has just died (now THAT is frustrating!!!), but I don't assume that everyone who has an HP computer has the same problem.
brendan99 at 2007-11-15 12:46:25 >
# 38 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Mine still works great.

To deal w/it, see the following 3-step process:

1. Bite me.
2. http://bestsmileys.com/mooners/5.gif
3. Repeat.

*Warning: See sig!
bigbabydaddy196 at 2007-11-15 12:47:29 >
# 39 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Lol!!! I love it. You're right obviously mate. Because you and a some of the other people who visit these boards are having problems then the world is also having the same problems! And also, I'm "insensitive and ignorant" because I don't have the same issues? You're right. Silly me. Dear dear dear...it really is quite an emotive subject for people isn't it, and if you dare to disagree then you're as bad as those cold-hearted devil worshipping criminals that run Apple.... I will however take your insensitive point on board and, while I AM saying that I don't have these problems (honestly!!!) then it must be very frustrating if someone does have these problems. That said, just give up on all this "I've got a problem therefore everyone else must!" nonsense. People who don't have a problem don't tend to post!!!!


You got me again...I'm just a "fan boy" because my iPod works!!!!! This is true comedy!! I love these boards!! LOL!!!! And anyway, why are you constantly ranting on about the exact same things on the Classic when you don't even have one any more?!?!

Yours truly,

An Ignorant Fan Boy!!!!

Umm I'm not allowed to rant and complain about a product I don't even own anymore? News to me. I doubt your iPod is perfect, but keep telling yourself that. Classic line is buggy..end of story.

They are all running the SAME firmware (operating system) there aren't special circumstances where <x>'s iPod software is perfect and <x>'s isn't. Thats why I will continue to believe that there isn't a bug free iPod out there.
paranoidxe at 2007-11-15 12:48:29 >
# 40 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Listen mate, you're right - if something ain't working and you've spent a good deal of money on it, then you're absoutely right to vent and rant a bit. I genuinely have compassion for your situation - I would be as angry. I think the point that a lot of people are making though is that it is so easy to generalise and say that the problems you're having must be the same with everyone else and that if they dare to disagree then they are weirdo fanboys is just silly!...

Guess what. I agree with you. None of my posts said that everyone one else must be having a problem. I just noted there is a problem. I have an issue with people at the other end of the spectrum saying there is no problem since their iPod works and thus there is a problem with the uesrs. Nonetheless it's nice to see a measure of sympathy from someone with a working iPod.

By the way, did I mention that with 1.0.1 my iPod is functioning and actually bearable??
mdrav65 at 2007-11-15 12:49:25 >
# 41 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
That said, just give up on all this "I've got a problem therefore everyone else must!" nonsense. People who don't have a problem don't tend to post
Umm - your post doesn't seem helpful to this discussion and/or community. Do you have any idea how software/hardware works? Everybody who has a classic with firmware version 1.0.2 is running the same hardware and software. How can there be some people who have problems and others who don't? If that statement is true, than there is a bigger problem with classics than any of us could possibly imagine (can you imagine Apple trying to address thousands of seperate issues that are not related to one another in a one-off situation?) Also - how is it that people who don't have a problem don't tend to post, yet here you are - posting on this forum?
hestaman at 2007-11-15 12:50:22 >
# 42 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Sup everyone.

So I finally got an ipod (classic). Probably the last person on earth.

What is all this firmware update you guys are referring to? I haven't opened it up yet due to the SD fires, etc.

I bought it On 10/20/07.

All this talk bout bugs got me worried. Maybe I should return the classic and get the nano.

Thanks in advance.
Search the boards for 1.0.2 update. You may not have a problem. But you might. Many have...many haven't. Note that I am running update 1.0.1 and my Classic is working with a bit of a menu lag. Wish you the best.....
mdrav65 at 2007-11-15 12:51:27 >
# 43 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
You are not even the majority
OK - since you seem to be in the know - will you please enlighten us to what percentage of classic owners have issues please. Is it 5%, 10%, 20%, 50%? Please - since you know how many people have issues, tell us. I'd like to know where I stand. Thanks!
hestaman at 2007-11-15 12:52:33 >
# 44 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
[/B]
Also - how is it that people who don't have a problem don't tend to post, yet here you are - posting on this forum?

lol - Now that was a good one!
mdrav65 at 2007-11-15 12:53:27 >
# 45 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Mine still works great.

To deal w/it, see the following 3-step process:

1. Bite me.
2. http://bestsmileys.com/mooners/5.gif
3. Repeat.

*Warning: See sig!

Why dont you just go back to misticriver and save your jokes for them;)
everunman at 2007-11-15 12:54:27 >
# 46 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Not a joke... An instruction manual, perhaps... ;)

That said...

There's little doubt there are some fixable issues with the new line-up. Why Apple suddenly wants to be as responsive to its customer base as iRiver was (at least in the US market) is beyond me. One advantage the 'pod always had was new units were backward-compatible with most accessories that didn't rely on the physical size of the player. Crippling video-out is nearly unforgiveable. Then again, I bought a music player that had/has some nice-to-have features as well. Just because I could give a about most of the so-called issues doesn't mean I'm not getting "the most" out of my Classic.

I just get tired of the unseemly b!tching about a [I]luxury device. Don't like the well-publicized (here, anyway) issues? DTFR and don't buy it. Want a great music player that finally offers good value? This'll more than fit the bill. But what really makes the whining more than merely petulant is when other owners post they've had no such issues and are attacked as: morons, idiots, people who don't know what they're talking about, or people who simply don't use the device to it's "full potential." To those people, my message is simple:

Eat it.

As I've said before, if you already own a 5.5gen, the Classic isn't likely worth the "upgrade." For my first 'pod, though, it's an incredible l'il machine...and I wouldn't keep saying it just to "justify" my purchase...which cost me all of $6.91 USD at Best Buy (THANKS! extended warranty! ...for once...) My concern now is durability--performance is excellent. iTunes has also been a pleasant surprise.
bigbabydaddy196 at 2007-11-15 12:55:36 >
# 47 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Not a joke... An instruction manual, perhaps... ;)

That said...

There's little doubt there are some fixable issues with the new line-up. Why Apple suddenly wants to be as responsive to its customer base as iRiver was (at least in the US market) is beyond me. One advantage the 'pod always had was new units were backward-compatible with most accessories that didn't rely on the physical size of the player. Crippling video-out is nearly unforgiveable. Then again, I bought a music player that had/has some nice-to-have features as well. Just because I could give a about most of the so-called issues doesn't mean I'm not getting "the most" out of my Classic.

I just get tired of the unseemly b!tching about a [I]luxury device. Don't like the well-publicized (here, anyway) issues? DTFR and don't buy it. Want a great music player that finally offers good value? This'll more than fit the bill. But what really makes the whining more than merely petulant is when other owners post they've had no such issues and are attacked as: morons, idiots, people who don't know what they're talking about, or people who simply don't use the device to it's "full potential." To those people, my message is simple:

Eat it.

As I've said before, if you already own a 5.5gen, the Classic isn't likely worth the "upgrade." For my first 'pod, though, it's an incredible l'il machine...and I wouldn't keep saying it just to "justify" my purchase...which cost me all of $6.91 USD at Best Buy (THANKS! extended warranty! ...for once...) My concern now is durability--performance is excellent. iTunes has also been a pleasant surprise.

A music player that offers good value? The classic hasn't even been around long enough to say if its worth the money.

All I'm saying is I wish apple would get off their ### and start fixing these problems, some of these have been out since its release 2 months ago thats some seriously slow response time...and the two firmware fixes released haven't done anything for the bugs other than lag and even made other users have battery problems.

I'm going with the 160gb classic once its confirmed that the issues are actually fixed (perhaps with 1.0.3) but right now its a piece of crap and I recommend it to no one.
paranoidxe at 2007-11-15 12:56:31 >
# 48 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
A music player that offers good value? The classic hasn't even been around long enough to say if its worth the money.

BBD and myself have come from iriver h3xx series and the pods ARE OUTSTANDING VALUE compared to what we paid for our irivers. I paid us$550 for my 40gb and now I can have a 80gb for us$249, this battery issue is minor, and hasnt happened to me since i havent browsed via covers

btw BBD im saints from MR my name wasnt available here;)
everunman at 2007-11-15 12:57:34 >
# 49 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
I just get tired of the unseemly b!tching about a luxury device. Don't like the well-publicized (here, anyway) issues? DTFR and don't buy it.
But those serious bugs like the freezing bug and the battery drain are NOT well-publicized! That's the problem. The freezing bug is obviously related to the music because it happens on every kind of computer with every OS and it is not a hardware defect of the iPod. But the music files are also not faulty because there are not problems with ANY other iPod (former generations or nano) and these files. So the freezing bug is a serious handling bug of correct music files. And handling music files is what a music player is all about. Even if the freezing bug would be rare, it would be still a serious bug, which needs to be fixed asap. But we know from this forum and other forums that lots of people all around the world have this bug, which prevents the regular synching (needed to fill the music player with music files). And this bug is still not publicized on the news page of iLounge.
geWAPpnet at 2007-11-15 12:58:36 >
# 50 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
Don't like the well-publicized (here, anyway) issues? DTFR and don't buy it.
Unluckily some people have to be early adopters and discover the issues, but I guess they are just out of luck in your scheme of things.

For the record I am delighted your iPod works fine, but out of the 8 or so I have owned this is the first one to have issues so fundamental that they impact on the usability of the device for me. And as you rightly seem to have realised, they are common issues that many are experiencing, which means they aren't just individual quirks of use, so its over to Apple to fix a faulty product or have their reputation tarnished.

I for one feel like whining to the maximum to let people know that this is a substandard product, and I don't care if it is 95% or 5% of people having issues with it, the simple fact is that a good product no longer works properly for a large group of people. As a constant early adopter of iPod releases, and one who regularly works through the inevitable minor bugs, I find this a very disappointing situation this time. Quite obviously the iPod Classic is a rushed and badly tested release, and the non-responsiveness of Apple to clarify what is happening makes the situation even worse. Is my iPod suffering from hardware defects and should be returned in the warranty period, or is Apple working on firmware updates to cure problems? This is fairly fundamental information to know, when you have just purchased an expensive but malfunctioning product.
dimmer at 2007-11-15 12:59:36 >
# 51 Re: So... uhh. When is Apple going to get around to fixing the iPod Classic?
But those serious bugs like the freezing bug and the battery drain are NOT well-publicized! That's the problem. The freezing bug is obviously related to the music because it happens on every kind of computer with every OS and it is not a hardware defect of the iPod. But the music files are also not faulty because there are not problems with ANY other iPod (former generations or nano) and these files.
Those issues have been discussed numerous times on this forum, a forum which should be included when one DTFR. I absolutely did not have the freezing issue, nor have I experienced the battery drain problem; however, both are common enough (cr)Apple needs to address/fix them. My problem is, when I have posted other threads that I was not having the issues, I was told 3 things: I didn't know what I was talking about; I was "clearly" an idiot, and; I was lying. The same tone was starting to develop in this thread toward others.

Unluckily some people have to be early adopters and discover the issues, but I guess they are just out of luck in your scheme of things.
I bought mine the third day after release. Does that qualify as an "early adopter"? Did I mention I've had no problems since the lag issues were addressed? Did I mention my battery seems just fine? Howzabout the fact I've synched numerous times, toyed around with tags, ratings, etc. and had no problems between iTunes and my Classic?

I don't mind complaints posted--that's what fora such as these are partially for. What I DO mind is having my intelligence and honesty insulted.
bigbabydaddy196 at 2007-11-15 13:00:42 >
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