UR Opinion: Return for one dead pixel?

Return it - I called Apple within 30 minutes of getting mine delivered, it gets collected on Friday, the replacement is going to take a week or two going by the current shipping dates on my order.

Mine had ONE dead pixel quite close the the centre of the screen - I actually thought about trying to live with it but on watching youtube and a couple of movies you suddenly realise how bad/annoying it is - you shouldn't get this on a device that costs this much.

If you're going to return an iPod over a dead pixel, you might as well return it over every scratch you get on the back.

It's one pixel dammit. I've got one too. On my old 5G I had one dead pixel, and the pixels on that thing are WAY bigger than the ones on the iPhones and iPod Touches. What's the big deal?

Well, in my opinion, if I am going to spend $300-$400 dollars on a new device, I expect it to be flawless. Dead pixels are a flaw, and they can be very annoying. Why should you settle for an annoyance that could be returned?

To the topic creator, I think you should return it if it is really annoying you. Don't settle.

If you're going to return an iPod over a dead pixel, you might as well return it over every scratch you get on the back.

It's one pixel dammit. I've got one too. On my old 5G I had one dead pixel, and the pixels on that thing are WAY bigger than the ones on the iPhones and iPod Touches. What's the big deal? I lived with that dead pixel for a year and a half. It's really nothing to get worked up about. Every monitor has a good chance of having one or two dead pixels, it's just the way LCD monitors work these days. My 20" Widescreen Acer has two or three dead pixels, but I got it for a really good deal and it's still the best monitor I've ever had. If you return a device because of one dead pixel, you need to think about your priorities.

Its unacceptable period, the screen should be flawless you have some low expectations if you just sit there and expect dead pixels.

In many cases that one dead pixel turns into several. I guess if you don't plan on using your iPod Touch for a long time to come then deal with it, but I'd take it back.

I just exchanged my 16GB iPod Touch for stuck pixels. However, after counting 30 of them, I stopped counting. At first it wasn't annoying, but when I started watching movies, it was. My new model has only 1-3 so far that I have noticed and that I can live with.

My recomendation is that you have a very good unit and returning it will likely cause you to get one with more bad pixels. Don't worry about it like the scratches on the chrome on your iPod and just enjoy these next few year(s) with your iPod. :D

I'm actually surprised that Apple would even return it for one dead pixel. It used to be the policy that Apple required either (and don't quote me on this, it's been a while) like 8-10 dead across the display or 5+ within an inch or two. Apple even has posted a support document indicating that some stuck/dead pixels are normal part of the process - here's the link - http://docs.info.apple.com/article.html?artnum=22194

Thanks for all the replies. All your opions reflect my own at times. Some times I feel petty for wanting to return it and being bothered by it. Other times I am out raged that my $400+ investment was obtained with defects. My PSP came like this with one pixel out and though I got it on launch day and kept it the problem has never got worse than the one pixel. I dont think its something that spreads or not that I have seen. On the PSP the pixels are bigger and I notice it more but with the touch I dont notice it as much when just doing the normal stuff.

I have decided to give it a few more days and see how things go.

Thanks for all the replies. All your opions reflect my own at times. Some times I feel petty for wanting to return it and being bothered by it. Other times I am out raged that my $400+ investment was obtained with defects. My PSP came like this with one pixel out and though I got it on launch day and kept it the problem has never got worse than the one pixel. I dont think its something that spreads or not that I have seen. On the PSP the pixels are bigger and I notice it more but with the touch I dont notice it as much when just doing the normal stuff.

I have decided to give it a few more days and see how things go.

It's a toy, not an investment. An investment goes up in value where-as the value of ipods plummets like a rock as soon as newer models/versions become available. The $299 30GB 5G iPod that I bought 2 years ago is worth about $100 now on eBay, so if it was an investment it's a very very bad one.

I've gone through a multitide of iPod touches and they all had much more serious issues than one bad pixel. Seriously, if you don't notice the pixel in normal viewing then just keep it. As others have pointed out, virtually all LCD screens have at least one bad pixel, most viewers just don't notice them.

In a way Apple brings this on themselves. By charging a price premium for their products they invite this kind of "perfection seeking" in owners. I suspect though that even they have an official "bad pixel" policy that would require a lot more than one bad pixel for a warranty exchange.

The refurb Macbook we bought from Apple has around 10-14 dead pixels but they're shocking not that noticeable unless the entire screen is black or pure white. Even then you can be confused since specks of dust that are attached to the screen appear to be dead pixels (they show up green on the screen) and with a wipe they're gone.

There are actually television manufacturers who will replace a television for one dead pixel. I remember reading it in a comparison chart. Typically Apple replaces it with 6 or more I believe and will replace it with less if they're all in the same area.

If it really isn't a bother to you keep it. I'd worry about getting one back that has even more dead pixels or a hardware problem.

I am not kidding, I have at least 40 stuck pixels on my iPod. They are all very small, but when on the home screen I can see tons of them. I am going to return it but I need a program to take all my music off my touch. I have a mac and read that there was something you can do but forgot where I saw it. Is there anyway to get music off my touch?
Yeah that's exactly what I was talking about in the other dead pixell thread, it's horrible they're not as clear as others but you can see them for sure.
I wonder if this has to do with Apple buying cheap screens? If that's even true...

As for getting music off your touch i'm not sure what you mean by that...You can do a restore in iTunes and that will just take all your data and settings off it but I assume you already know this so there for i'm not sure what you mean.
I did a restore because I am also going to return it.

Dead pixels isnt a cancer. If you have one, it wont spread like a disease.

If you have one dead pixel, i wouldnt bother retuning it especially if its off to the side or corner. But if its really bright and is more towards the center, then its worth considering. I had a Dell LCD display and it had 8-10 dead pixels ranging in size and brightness. I had it replaced with another that had none.

My week 41 Touch arrived yesterday via Amazon.com and it is really nice. But i have a faint dead pixel on the top left corner (left corner with Touch in horizontal mode). But if I move it at an angle, the pixel goes away. But the fact that its off to the corner doesnt interfere with any DVD viewing or other videos I watch. And there is the fear that you may get a replacement that will have even more making your original one dead pixel much more appealing.

Are they dead or stuck ipodhippo? Cause I've gone through two Touch's already and both have had stuck pixels (pixel that stays lit in either a red, blue, white, green color). My first had more but my second only has 1. I only see them if I look at the screen in a severe angle, but go away when I view the screen front on. Its just the design of the screen and I figure they are all like this. I just have to accept it until they improve when they release the next gen Touch's. (which i hope will resolve these screen issues).

I would absolutely return it for one dead pixel. The cost of the product would be the reason I would.

Well, my week 40 had one dead pixel, in the center. It started bothering me quite a lot, as soon I noticed 2 more at the bottom and top of the screen.

I returned it and got a Week 41. Absolutely flawless! If it bothers you, return it.

I have never nor will I ever accept a product with a single dead pixel. Dead pixels are simply not acceptable. For the record I have only had two products (no ipods) that have had dead pixels. One was a VIZIO LCD (replaced-they're policy is zero bad pixels), and the other was a laptop (replaced-no problems). Dead pixels are not a side-effect of the process, they are a side-effect of a poor process. I would raise a holy war against those who would try to tell me that their "replacement" policy precludes any number of bad pixels in any arrangement...

Sponge