I bought a wk 37 iTouch last Saturday from the Gurnee, IL Best Buy it had the negative black screen problem. So I returned it today to the Racine, WI Best Buy. When the girl behind the counter opened the box the iTouch slipped out of the box and hit the counter pretty hard. So she asks one of the Geek Squad to look at it and tells him what I said about the iTouch not displaying deep blacks well. So he turns the iTouch on and presses a couple of buttons then gives it back to her and says ok. So she asks me if I want to exchange it and I ask her if they have any in stock which I checked online at home before I left and no stores within 50 miles have any instock. So she asks the girl over by the mp3 counter and the girl says no we haven't gotten any at all yet. So I get a refund and now once I got home I check to see if any other Best Buy stores have them in-stock. Guess what Racine has one in-stock I guess they are trying to sell the one I returned.