Question about AppleCare service
I already posted a similar thread in the Service/Warranty forum but no one responded after 3 days so I apologize for posting this thread here since I really need help ASAP.
So my iPod's HDD went dead a few days ago, and I am still under Apple's standard warranty. Is it true that after 6 months from original purchase, if you need to have the iPod serviced you have to pay a 30 dollar fee? If this is true, if you buy the Extended AppleCare plan, would they eliminate the 30 dollar fee?
I think it is a bit unfair that under a "warranty" plan you still have to pay to get the unit repaired
[620 byte] By [
IlIlIlIlIl] at [2007-11-9 19:42:27]
# 1 Re: Question about AppleCare service
Sounds a bit much - if it is still under the 1 year warranty any repairs should be covered by that warranty. But as you don't say where you are local laws may allow them to do this. As far as I can see there is no mention of $30 fee in their warranty blurb.
Why not phone Apple or go into a store and pick their brains?
Bob at 2007-11-15 14:04:21 >
# 2 Re: Question about AppleCare service
here's a statement right from iPod support FAQ at http://www.apple.com/support/ipod/service/
How much will my in-warranty service be?
-Warranty service for eligible repairs is available at no charge for twelve months from the date of original retail purchase (?date of purchase?). A $29.95 shipping and handling fee will apply to all warranty repairs performed six months after date of purchase.
# 3 Re: Question about AppleCare service
Aha, the shipping and handling fee!!! :(
Bob at 2007-11-15 14:06:22 >
