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Cant Use The Pod: folder icon/sad face icon

Hey Guys,
I just got my new ipod like 2 weeks ago after apple was nice enough to send me a replacement. It is the 20 gig 2nd gen. It was working fine and everything then I was trying to use it today and I got the folder icon and I couldn't play any songs. Then I plugged it into my computer so I could restore the hard drive on it, but I get the sad face on the ipod when I try to do that. I tried to reset the ipod while its plugged in but all i get is the magnifying glass/drive icon on the pod followed by the sad face icon. Do you guys have any idea how I can fix this? I have no idea how this even happened. Liek i said I have only had this for like 3 weeks.
Thanks so much,
Scott
[709 byte] By [scott987] at [2007-11-9 17:43:43]
# 1 Re: Cant Use The Pod: folder icon/sad face icon
Try following the instructions in our FAQ, found here:

http://www.ipodlounge.com/faqs_more.php?id=89_0_10_0_C
azdude at 2007-11-15 14:08:01 >
# 2 Re: Cant Use The Pod: folder icon/sad face icon
Hey Thanks for the link, I tried all the things apple suggested but still no dice. Has anyone sucesfully taken care of this problem? Because I didn't even drop my pod or anything I really don't get how this happened.
Thanks again
scott987 at 2007-11-15 14:09:01 >
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