hi there,

i got a brandnew ipod-mini, it actually seemed to work fine, but once i plugged it into my mac, it immediately lost all the data stored on it.. so i downloaded "iPod Software 2.1 Updater" and hit the restore button. well.. the restore process starts, but after a while it gets stuck, and i get an error message.. something like "unexpected error occured". then i get a window with the option to initialize the disk. after i press the button osX diskutility opens.

what should i do now? initialize it?

has anyone experienced the same problem?
does anyone know how i can solve it?

best regards.
d.