Sounddock - Problem with 5G 60GB Ipod

RMA it to bose (supposedly they have good service, lol)

If the next one still doest work, then at least you can sell it because it will be new and you can get most of your money back.

I apologize, but it appears that you are correct. One of my colleagues has an iPod Video and we tested this here on a SoundDock unit. The fast-forwarding feature does not work with the remote, but it appears that it does work when you try to fast-forward on the iPod unit itself. It appears that Apple has changed how this functionality works with the new video iPod. It does not appear that there is a workaround to this issue, but I have brought this issue to the attention of our Engineering department. We cannot say if or when a resolution will be developed. If you need to access the fast-forwarding feature, this will need to be done on the iPod unit itself at this time. We apologize for any inconvenience this may cause.

Please let us know if you need further assistance.

Thank you for contacting Bose Corporation.
Patrick Callahan
Product and Technical Support Team
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Bose Corporation
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