Apple on 2.1 OK To Disco
I've just been called back by Apple Tech Support UK about the OK To Disco problem since upgrading to firmware 2.1
They say that the firmware was not upgraded correctly (?) and that I should do a restore.
Apparently they aren't aware of ANY Windows users affected by this. Of course I think they're either being lazy or stupid. Now I'm a bit lazy too as I have 13Gb of carefully tagged files on my iPod. I don't want to do a restore unless I really have to. So I thought it might be quicker - and helpful to all even - if I ran a poll here.
So please vote and post your experiences and I'll pass the info back to Apple. If it turns out that there are Windows users unaffected by this or have been able to fix it by restoring then of course I'll do that and we'll have a answer for everyone else.
EDIT: Actually could a mod allow me to post links to this poll in some of the other forum sections where I have seen discussion on this topic? Or Sticky it or something?
And just in case you aren't sure what I mean by OK To Disco. This affects Windows iPods since upgrading to version 2.1 that come with a dock. After unmounting from the system, instead of showing the menu screen, you get a tick/check symbol and the message "OKto disconnect". The iPod is frozen until you remove it form the dock which prevents you from using the line out port unless you pull the cable out of your PC and into the AC adapator.
# 1 Re: Apple on 2.1 OK To Disco
Er, folks. This isn't a "Problem". Apple just reverted to the way things always worked previous to firmware 2.0. It always said OK to Disconnect when you unmounted. To this day, anyone with a 1st or 2nd Gen iPod gets this when they unmount.
So, the Apple guy doesn't know what he's talking about. This is by design. Now, why they chose to do this I don't know but, it's not a "bug".
Adam
# 2 Re: Apple on 2.1 OK To Disco
AS far as I am concerned it's a bug since they have not provided justification for this (how can they). But anyway I see your point too - that's why this is in the general thread rather than problems - however many users will see it as a problem at first glance which is why I would request a signpost to this from that forum.
So far running at 100% for people affected by this but we could do with more input.
EDIT: If this was an intended change wouldn't there be something in the release notes? Or maybe I shouls say "should there be something in the release notes" ;-)
# 3 Re: Apple on 2.1 OK To Disco
Although the change or reverting has only affected Windows users so I agree it's a bug, I've done two restores and this didn't help at all.
ailean at 2007-11-15 17:06:46 >
# 4 Re: Apple on 2.1 OK To Disco
Thanks for your input. The fact that you did a restore and it didn't help is very useful information. Still only 14 votes though so more would be appreciated if it's to convince Apple Tech Support.
# 5 Re: Apple on 2.1 OK To Disco
Originally posted by ashawley
Er, folks. This isn't a "Problem". Apple just reverted to the way things always worked previous to firmware 2.0. It always said OK to Disconnect when you unmounted. To this day, anyone with a 1st or 2nd Gen iPod gets this when they unmount.
So, the Apple guy doesn't know what he's talking about. This is by design. Now, why they chose to do this I don't know but, it's not a "bug".
Adam
Adam how are you sure this was intended by Apple? I understand what you mean by 1st and 2nd gen iPods having this behavior but those 'Pods don't have a dock and are not expected by Apple to be sitting on the dock connected to the line out to a stereo.
And on top of that if this was intended why does the MAC iPods not get this message? Are they supposed to have no issues playing through the dock but PC users are?
I have to disagree that Apple would have intended this behavior to revert back to the pre "2.0 days". If it was on the MAC Pods as well, then maybe. But not when it is on one and not the other.
But of course I could be wrong; do you have something from Apple that states they intentionally went back to something so ridiculous? :D
# 6 Re: Apple on 2.1 OK To Disco
It's an evil plot by Apple... :D
If your iPod is doc'd, why not just open up iTunes and listen from there?? ...then you'll be just one-cick away from the music store...creating that nice revenue stream fo Apple! d'oh!
That's my position...and I'm sticking to it... ;)
PS> Problem with this logic is that I do not use iTunes, and I do not have my music library on my laptop at work, where I do 99% of my listenting...all day long...longer than 3g battery can survive...
# 7 Re: Apple on 2.1 OK To Disco
Originally posted by markp99
It's an evil plot by Apple... :D
PS> Problem with this logic is that I do not use iTunes, and I do not have my music library on my laptop at work, where I do 99% of my listenting...all day long...longer than 3g battery can survive...
That?s just a few of the problems with this logic ;)
But yes you are right you can play through iTunes but why should I have to do this when I was just able to very easily play through my iPod? Isn't this the point of the dock? I just don't see any logic at all that would defend adding a useless screen where there was not one before to reduce functionality. It just plain makes no sense and I am still not convinced Apple wanted to go back to this behavior.
# 8 Re: Apple on 2.1 OK To Disco
This is definitely a bug, Mac users don't experience the problem. I have done a full restore as well - same behaviour. I also used the feedback form on apple.com to inform them of the issue.
I can't play my iPod through my stereo without unplugging the dock from the computer, very annoying.
Mart at 2007-11-15 17:11:45 >
# 9 Re: Apple on 2.1 OK To Disco
why would they put a useless line out on a dock that they cannot play music from? it's a bug..
Damien at 2007-11-15 17:12:47 >
# 10 Re: Apple on 2.1 OK To Disco
The change notes from 1.3 to 2.0 mentioned REMOVING this behavior in 2.0, so the fact that it has reverted in 2.1 is almost certainly a bug.
Edge at 2007-11-15 17:13:48 >
# 11 Re: Apple on 2.1 OK To Disco
This is great (kind of). A few more votes and I can shove this right back at Apple's "errr yeah well 2.1 wasn't installed correctly. Restore it" fobb off
# 12 Re: Apple on 2.1 OK To Disco
A restore did not fix this problem for me either.
Edge at 2007-11-15 17:15:45 >
# 13 Re: Apple on 2.1 OK To Disco
I just passed this information back to Apple but the guy I spoke to didn't seem to understand how the dock works. He kept asking me what the line-out was connected to and does it work if it's disconnected form the computer and connected to the lineout.
"Ummm don't you mean th AC adaptor?"
"no the line out"
Guess I'll wait for the call-back on this one.
# 14 Re: Apple on 2.1 OK To Disco
My iPod is doing this too, a restore has not helped either.
# 15 Re: Apple on 2.1 OK To Disco
Originally posted by ChrisMatchett
I just passed this information back to Apple but the guy I spoke to didn't seem to understand how the dock works. He kept asking me what the line-out was connected to and does it work if it's disconnected form the computer and connected to the lineout.
"Ummm don't you mean th AC adaptor?"
"no the line out"
Guess I'll wait for the call-back on this one.
Just goes to show how informed the individual is on the other end of the phone when you call tech support.
# 16 Re: Apple on 2.1 OK To Disco
OK, OK, it's a bug. :D
At the time I posted that I didn't realize it wasnt' effecting Mac users.
So, sue me! :D :D
Adam
# 17 Re: Apple on 2.1 OK To Disco
Originally posted by ashawley
OK, OK, it's a bug. :D
At the time I posted that I didn't realize it wasnt' effecting Mac users.
So, sue me! :D :D
Adam
You know we are extra hard on you Adam!! ;)
BTW - you should be served by the end of the week. :D
# 18 Re: Apple on 2.1 OK To Disco
LOL... Thanks Spidey. My lawyers will call you're lawyers. They'll do lunch (on our dime of course). :D
Adam
# 19 Re: Apple on 2.1 OK To Disco
Oh you've gotta be joking! Mac users can still unmount without "OK to Disco" happening to them? Lame.
c.c.r. at 2007-11-15 17:22:52 >
# 20 Re: Apple on 2.1 OK To Disco
Ok so I called Apple about this, and the guy was a real jackass. I tried to tell him that this was a bug, but he insisted that my Ipod is stuck in disk mode, and that I am having hard drive problems. I told him I didn't have the ok to disconnect screen before 2.1 and he told me I was wrong! That it was always there. I mean he was getting violent on the phone with me. So anyways, he wants me to send it back to apple and they will correct this problem supposedly. Its still under warranty since I just bought it a couple weeks ago, so there would be no charge. What do you guys think? Should I chance it and go ahead and send it back to Apple? I'm thinking I might cause it might just prove to them that this is a definite bug!
# 21 Re: Apple on 2.1 OK To Disco
no don't send it back
show him this thread - it's firmware 2.1 that did it.
There is now 1 vote under 'can be used while docked'.
Now I could be wrong - this could be an exception to the rule but can that person make SURE that they:
have a 3rd generation iPod with a dock
are running Windows
and have that dock connected to their PC and not just the power adaptor.
So far it's 37 people affected and 1 person who is either unaffected or unable to read.
# 22 Re: Apple on 2.1 OK To Disco
Originally posted by ChrisMatchett
no don't send it back
show him this thread - it's firmware 2.1 that did it.
So far it's 37 people affected and 1 person who is either unaffected or unable to read.
There's always 1 in every group isn't there? ;)
No don't send it back. Just chalk the guy you spoke to up as one of the legions of idiots Apple employs to solve customer problems. Apparently knowing anything at all about the products they support is not a requirement for this job.
Apple if you are listening and are interested in actually improving customer service employ the people of this forum to work your tech support lines. Have the tech support number re-route to our house phones (hey most companies now have them re-route to Bangladesh I am sure they can pull off calls to a few states).
Let me tell you it would take just a few short weeks and customer satisfaction would be through the roof talking to the members of this forum who really know about Apple's products.
And we could get paid for what many of us do for free. ;)
# 23 Re: Apple on 2.1 OK To Disco
The engineer from the Windows suuport group that I have just been speaking to has admitted that OK To Disco should not be occuring.
At this time his only advice is to downgrade to 2.0.1 or wait for the next firmware update. There is no official statement or acknowledgement yet. Of course he cannot say for sure that 2.1.1 will fix this issue himself but the matter has been escalated.
For now I would say it's time to hit the feedback form on Apple and possibly post this thread's link for more information.
# 24 Re: Apple on 2.1 OK To Disco
The Ok to disco message should show until a button is pushed. I ahve no problem with the message. It is reassuring that all is well but when I hit a button it should make itself scarce.
It is definitely a bug, no amount of restoring makes any difference.
loGan at 2007-11-15 17:28:02 >
# 25 Re: Apple on 2.1 OK To Disco
Well now a 2nd person has said they're unaffected now. Care to speak up? Please confirm you meet the requirements of this thread.
# 26 Re: Apple on 2.1 OK To Disco
OK to disco? AYY!! Disco Stu don't advertise!!!
<travolta pose> In all seriousness tho, this is happening to me too.</travolta pose>
:D
# 27 Re: Apple on 2.1 OK To Disco
If I wanted to play music in a software mp3 player I wouldn't have bought A ####ING IPOD. If i want to play music in my dock which has a LINE OUT and not use resources on my computer i should be able to. give me a break.
E-X at 2007-11-15 17:31:01 >
# 28 Re: Apple on 2.1 OK To Disco
2.1 was a crappy stupid update.
Mail Apple here and tell them so!
http://www.apple.com/feedback/ipod.html
# 29 Re: Apple on 2.1 OK To Disco
Has anyone tried re-upgrading to 2.1 after downgrading? If it's just a problem with the firmware installation and not the firmware itself, it might make a difference. If possible, upgrade from a different machine than you did originally.
Edge at 2007-11-15 17:33:02 >
# 30 Re: Apple on 2.1 OK To Disco
someone has said that a restore worked but no evidence or explanation. I think it's got to the stage where people are just voting anything now.
Still 95% affected. Apple are now aware of it - continue to leave feedback and log support calls in your countries.
# 31 Re: Apple on 2.1 OK To Disco
If I had to speculate I'd say the 2 who voted "can be used" are Mac podders, and the one who voted "restore fixed" restored to 2.01, not 2.1.
Also, I tried downgrading and reupgrading on a different machine with a different OS (XP as opposed to 2000). I am still doing the disco.
Edge at 2007-11-15 17:35:09 >
# 32 Re: Apple on 2.1 OK To Disco
Originally posted by markp99
It's an evil plot by Apple... :D
If your iPod is doc'd, why not just open up iTunes and listen from there?? ...then you'll be just one-cick away from the music store...creating that nice revenue stream fo Apple! d'oh!
That's my position...and I'm sticking to it... ;)
PS> Problem with this logic is that I do not use iTunes, and I do not have my music library on my laptop at work, where I do 99% of my listenting...all day long...longer than 3g battery can survive...
It's an evil plot by Apple in conjunction with your boss, to get you to do some
constructive work for a change instead of slacking off listening to music all day. ;)
p.s. Don't tell me you're self-employed, that changes nothing.
TuxPod at 2007-11-15 17:36:13 >
# 33 Re: Apple on 2.1 OK To Disco
I tried a restore, and it didn't work. Save your tags.
# 34 Re: Apple on 2.1 OK To Disco
Restore does nothing! Despite what Apple says, this is a definite bug. Don't let tech support tell you otherwise. I am still so mad at them because they treated me like I was an idiot when I called. I have only had the iPod since the beginning of October, and already I feel like I know it better than their tech support does. How they can continue to release software with blatantly obvious bugs such as this and the (now fixed) folder bug is beyond me. They need to enlist the admins of this site to beta test. They would have a lot fewer bugs if they did.
# 35 Re: Apple on 2.1 OK To Disco
Mine displayed that message after the upgrade and was never able to come back to the main menu at all.
I took it to Best Buys for repairs, and so far they have not given me an update.
# 36 Re: Apple on 2.1 OK To Disco
Just to say I have the same (v. annoying!!) problem and have added my vote.
MJL at 2007-11-15 17:40:14 >
# 37 Re: Apple on 2.1 OK To Disco
Updated to 2.1 OK
Using USB 2 tho' not firewire
OK to disconnect problem? = unplug usb2 cable from hub - menu appears and pod plays quite happily from dock....reconnect...er...plug usb2 cable back in... :-)
Looks like after years of pushing firewire, Apple have really shafted firewire winpodders who use fw to charge and connect... lol!
Mr C at 2007-11-15 17:41:17 >
# 38 Re: Apple on 2.1 OK To Disco
Originally posted by Mr C
Updated to 2.1 OK
Using USB 2 tho' not firewire
OK to disconnect problem? = unplug usb2 cable from hub - menu appears and pod plays quite happily from dock....reconnect...er...plug usb2 cable back in... :-)
Looks like after years of pushing firewire, Apple have really shafted firewire winpodders who use fw to charge and connect... lol!
Well not really. Your USB solution of unplugging is just as easily applied to firewire. If firewire users unplug then bingo we no longer have the ok to disco message either. There is no advantage for USB users over firewire in this case.
Apple has shafted the Windows users in general on this one who now how to "unplug" regardless of what method they use to connect, USB or firewire.
# 39 Re: Apple on 2.1 OK To Disco
If firewire users unplug then bingo we no longer have the ok to disco message either
Surely if you use the same fw connection to connect *and*charge (6-pin) then presumably the "OK to disconnect" thing is more of a pain in the a** because your ipod is also disconnected from external power at that point so you can't play it from the dock without running the battery down. Or you have to faff about connecting your fw cable to the mains adaptor.
My point was that using the combined usb/fw cable the two processes are completely separate i.e if I disconnect my usb cable my pod is no longer connected to the PC but *is* still getting mains power. So it's not really causing me (personally) any of the inconvenience that so many seem to be getting in a tizzy about (although I do also wish it reverted to the 2.0.1 behaviour!). So my advice would be switch to USB2 ;-)
(I suspect that the majority of the folk struggling with this issue are are either firewire users or usb-ers who have less accessible usb ports)
Mr C at 2007-11-15 17:43:19 >
# 40 Re: Apple on 2.1 OK To Disco
Very true and a good point. With the dual connections on te USB cable you can unplug from the PC and still charge. So you are correct in this case USB does have an advantage. I didn?t look at it in that respect.
But if charging the 'Pod is complete and you just want it to sit in the dock, line out to the stereo, and control playback right from the iPod then both FW and USB users can struggle to unplug the cable from the back (and for some more fortunate individuals the panel on the front of their machine) and get rid of that annoying, useless and absolutely ridiculous message *end of rant* ;)
But as Windows users, we are all on the same team and our team got the shaft. :(
Sorry about the misunderstanding Mr. C
# 41 Re: Apple on 2.1 OK To Disco
A possible hardware hack would be to mount a connector on the back of the cradle that would go to the inverter. Inside of the ipod you would cut the leads going to the firewire power pins and redirect them to the connector.
# 42 Re: Apple on 2.1 OK To Disco
About 60% of the time My Ipod is used in its dock, with the line output to a Hi-Fi.
I upgraded to 2.1 without a hitch ( bar the confusing lack of instructions) and have not noticed any change regarding the dock.
Out put is fine.. functionality is fine and no OK to Disco...
So since my 3G 30Gb, is the same as eyeryone else's what am I missing.. ( or perhaps thats not the best way to put it!!)
I have 6000 songs (22Gb).
If its a bug...well its not very consistent.
Dave
# 43 Re: Apple on 2.1 OK To Disco
OK so thinking about why I have not noticed any issue.. but everyone else seems to be stuck with it..
The only time I connect my dock to the PC is to Sync / or update etc.. its the only time I woul need it docked since why else would you want it connected to a PC?? For this I use the split USB cable.
The rest of the time, the Dock is connected to my Hi-Fi BUT with the fire wire (power) cable straight to my mains adapter i.e. no PC. So the only use for my supplied firewire cable is as a mains / charging lead.
In this mode... no issue.
So until someone tells me otherwise I do not understand the issue ( this does not mean I think there is no issue... just that I do not understand it)
Dave
# 44 Re: Apple on 2.1 OK To Disco
That's why you aren't having the problem, bakdraft. You used to be able to unmount the iPod in Windows and use it in the dock. This means that you can charge from the computer and listen to your iPod through your Hi-fi or connected speakers.
Also, I have my dock connected to my PC through USB2 and the power adapter using the Firewire half of the cable. The only way I can use the iPod in the dock is by unplugging the USB cable, which kinda negates the usefulness and plug-and-playness of the dock.
Mart at 2007-11-15 17:48:17 >
# 45 Re: Apple on 2.1 OK To Disco
Originally posted by Mart
That's why you aren't having the problem, bakdraft. You used to be able to unmount the iPod in Windows and use it in the dock. This means that you can charge from the computer and listen to your iPod through your Hi-fi or connected speakers.
Also, I have my dock connected to my PC through USB2 and the power adapter using the Firewire half of the cable. The only way I can use the iPod in the dock is by unplugging the USB cable, which kinda negates the usefulness and plug-and-playness of the dock.
OK but:
1: why are you using the firewire to power the Ipod in addition to the USB, since the USB cable will do this anyway ?
2: What is the point of trying to connect you Hi- fi to the Ipod when Connected to you PC? you may aswell connect your Hi-fi to the PC and use Itunes or MMJB.
OK I guess there are some resons for 2, but to me, with over 6000 songs its no big deal.
Still I will try it out to confirm it happens to me as well.
Dave
# 46 Re: Apple on 2.1 OK To Disco
Originally posted by bakdraft
OK but:
1: why are you using the firewire to power the Ipod in addition to the USB, since the USB cable will do this anyway ?
2: What is the point of trying to connect you Hi- fi to the Ipod when Connected to you PC? you may aswell connect your Hi-fi to the PC and use Itunes or MMJB.
OK I guess there are some resons for 2, but to me, with over 6000 songs its no big deal.
Still I will try it out to confirm it happens to me as well.
Dave
OK, got round to trying it out and yes, mine too does the old OK to Disco... thing when connected to a PC, but as said before, this is no issue to me at all.
In the course of trying it I noticed that my Ipod manager is not working, although I can access the hard drive etc.. must look into that one.
As regards 1: Yeah, I can see that it does not charge via the USB, but why... I have no idea since USB provides power.
Dave
# 47 Re: Apple on 2.1 OK To Disco
Originally posted by bakdraft
OK, got round to trying it out and yes, mine too does the old OK to Disco... thing when connected to a PC, but as said before, this is no issue to me at all.
In the course of trying it I noticed that my Ipod manager is not working, although I can access the hard drive etc.. must look into that one.
Dave
It may not be an issue to you but it is to many many others.
You have iTunes installed? If you do then you no longer have the iPod manager.
It was uninstalled by iTunes. Nothing to look into.
# 48 Re: Apple on 2.1 OK To Disco
Originally posted by SpideyPod
It may not be an issue to you but it is to many many others.
You have iTunes installed? If you do then you no longer have the iPod manager.
It was uninstalled by iTunes. Nothing to look into.
Thanks Spideypod,
I take your point, and if you need me to register a complaint or something, that will help get the issue resolved I am more than happy yo do so.
Also, thanks for the info regarding Ipod manager. I am not sure why it was removed as it was quite useful. Also if Itunes removed it... then why didn't it remove it completly, and a message saying so would have been helpful, so I knew this.
Still thanks
Dave
# 49 Re: Apple on 2.1 OK To Disco
Yup, Apple made the decision for you that if you have iTunes than you no longer need iPod manager. They felt no warning was necessary. Gotta love it. I no longer had the manager installed on my machine by the time I installed iTunes so I did not notice but I can understand the frustration of having something you rely on removed with no notification.
iTunes supposedly should act as your iPod manager at the moment but it does not have the option of re-mounting a un-mounted 'Pod. You would think if they were going to remove one app for another they would at leats include all the previous functionality. But no go on this one.
# 50 Re: Apple on 2.1 OK To Disco
Originally posted by SpideyPod
Yup, Apple made the decision for you that if you have iTunes than you no longer need iPod manager. They felt no warning was necessary. Gotta love it. I no longer had the manager installed on my machine by the time I installed iTunes so I did not notice but I can understand the frustration of having something you rely on removed with no notification.
iTunes supposedly should act as your iPod manager at the moment but it does not have the option of re-mounting a un-mounted 'Pod. You would think if they were going to remove one app for another they would at leats include all the previous functionality. But no go on this one.
SpideyPod,
I have just remebered, I have installed Itunes... but only to this Laptop, Not to my main PC.. and the Ipod has not been connected to the Laptop. You're correct in that the Ipod manager has indeed disapeared from the laptop system tray.
But the PC that has the issue is the PC I updated the Ipod to 2.1 on and its only after that point the Ipod manager failed - no Itunes just MMJB.... so its back to square 1
Dave
# 51 Re: Apple on 2.1 OK To Disco
This is of course I bug.
Since i got my iPod (only two days ago) I have been running it as a jukebox. I have it setup to some JBL creature speakers via the line in on the docking station.
All was working fine and I thought hey I should update to the new firmware. Well now i get that stupid message.
People saying "just use iTunes" have no idea about peoples setup. I want to use the iPod as a jukebox rather than using an application on my computer. Sure I can undock it for this but it is likely to be in use more than 8 hours so the battery will become dead. having a lineout on the docking station is excatly Apples thinkin of this, so why disable it.
I'm actually very disapointed in apple. There seems to be allot of problems and this is IMHO a huge issue. Are apple planning to fix this or what? I'm going to reformat my iPod back to 2.0.1 now. I hope they fix it because I plan on getting the media card reader when they fix the problems with that.
Smarky at 2007-11-15 17:55:28 >
# 52 Re: Apple on 2.1 OK To Disco
I am having the exact same OK to disconnect situation & it is truly maddeing, I have voted on the poll - hopefully SOMEONE will read this & save us ;)
# 53 Re: Apple on 2.1 OK To Disco
I think it's been pointed out before that Apple is not going to be actively looking here.
If you want to make your voice heard, post feedback ( http://www.apple.com/feedback/ipod.html) to Apple.
Otherwise your complaints are falling on deaf ears.
Adam
# 54 Re: Apple on 2.1 OK To Disco
Certainly
But also post a link to this thread when you do so that whoever reads it doesn't just assume that it's just you - just like most 1st line Apple staff tend to do
# 55 Re: Apple on 2.1 OK To Disco
STOP PRESS
Apple have come back to me with the following:
They are saying this change was intended and a knowledgebase article will be appearing at some point. They say they made the change because Windows iPod take a bit longer to disconnect than a Mac one. There is no workaround. This has come form the engineers in the US apparently.
They are refusing to confirm this to me in writing or email and I am currently on hold waiting to be transfered to some supervisor who has no technical knowledge.
There is NO technical reason for this change. It was not and still is not documented anywhere. It stinks of a cover-up over a mistake during the 2.1 firmware build.
I'd say its time to create a frontpage news story about this change on ipodlounge regarding this madness. Really hit that feedback page people if you want to use your docks again.
Also UK users may wish to write to
Customer services dept
Apple computers
Hollyhill
Cork
# 56 Re: Apple on 2.1 OK To Disco
For the lazy here is my template for the feedback form. Feel free to use it.
Firmware 2.1 removed the ability to use the iPod while docked via firewire for Windows users. Instead of getting the menu screen while the iPod is unmounted but still charging via firewire we get Ok To Disconnect. There is no technical reason for this. It is a reversion to older firmware behaviour and has not been documented. Many users suspect this is a bug but today support have informed me this was intentional (despite documentation).
This renders the combination of firewire, windows and the dock's line-out port unusable without going back to 2.01 or disconnecting the firewire cable from the PC which results int he iPod running off battery.
Windows users know that they should only disconnect when Windows brings up a dialog box to say so. Your reasoning that timing issues make OK To Disco preferable don't make sense. You could display the menu screen at the same time. You could also allow the OK to Disco to be dispelled with a button press instead of lock until dock removal.
Please restore the use of line-out in your next update.
# 57 Re: Apple on 2.1 OK To Disco
I modified your template a bit but it was sent. Let's hope this is addressed in the next firmware update.
# 58 Re: Apple on 2.1 OK To Disco
I also modified your template and sent it. I indicated, in essence, that a choice between an annoying flashing 'do not disconnect' and 'ok to disconnect' was completely unacceptable.
This is my first Apple product. While I like it's elegance of form, I am reminded again why I do not like Apple products--they are too much of a hassle to figure out how to use. I know diehard Apple folks who will say the same about PCs, and I have to accept what they say as true, but my repeated experience with Apple over twenty years has been, stay away. Stay far away. Unless this experience gets better, I will never own another Apple product.
# 59 Re: Apple on 2.1 OK To Disco
Just to say I've added my vote and sent feedback to Apple. This whole situation is exceedingly irritating. I am always slightly wary of upgrading firmware but fell into the trap of believing the Apple hype ("just works" indeed) especially since the official faq tells you to upgrade to improve battery life. Wish I'd checked around more thoroughly before upgrading now.
I had been using my firewire cable to power my iPod at work without having to carry around the power brick, looks like I'll either have to downgrade or start carrying the whole lot around :(
zudo at 2007-11-15 18:03:39 >
# 60 Re: Apple on 2.1 OK To Disco
I erasecompletely my ipod that use on mac, this dont repair only have the problem the device cant add mp3 I think is the hard disk but dont I use the checkdisk for the ipod and say is ok.
I want return for my previous firmware..
3rd ipo 30 GB on win/mac
# 61 Re: Apple on 2.1 OK To Disco
Yet another reason (despite the poll results) why I haven't updated my 3G to 2.1
I'll just hold out til the next release, unless it too brings bugs to the party.
# 62 Re: Apple on 2.1 OK To Disco
While having the same Disco problem, an additional problem has reared it's head, which seems to counter the annoying Disco message: When i unmount my ipod in winXP ("OK to disconnect"), undock my iPod, and redock my iPod, windows no longer mounts it until I reboot, however, the ipod still recieves a charge. So, in my case, I can remove the ipod from the dock and plug it right back in, get my charge and line-out at the same time. Unfortunately, i have to reboot my WinXP machine before i can remount the iPod... *sigh* it's always something...
of course, on my Win2k machine, the ipod remounts just fine, but i'm left with the Disco message...
--josh
3rd Gen 40 gig
Firewire
WinXP
# 63 Re: Apple on 2.1 OK To Disco
I read the first three pages, but I didn't read the next two. The same thing happened to me.
Did they ever fix the bug?
# 64 Re: Apple on 2.1 OK To Disco
Originally posted by elbuoDnE
I read the first three pages, but I didn't read the next two. The same thing happened to me.
Did they ever fix the bug?
If the problem you refer to is the "ok to disco" message on PC based iPods the answer is no.
Not even sure they see it as a problem which is pretty sad and short sighted on Apples part.
We are all still hoping and waiting.
# 65 Re: Apple on 2.1 OK To Disco
I KNEW there was a reason I didn't upgrade to 2.1 when it first came out. Stupid me, I upgraded the firmware a couple days ago and yes, it still has the disco message. Add me to the list of unhappy users with this firmware. Have sent apple feedback fwiw.
# 66 Re: Apple on 2.1 OK To Disco
So this has been going on for almost two months with no solution yet? That's really crappy. I got my iPod 4 days ago with 2.1 already installed and noticed this right away. Its really inconvenient, I have my iPod sitting here right by my computer running down the battery because I can't have it plugged into the dock!!
Deaddy at 2007-11-15 18:10:43 >
# 67 Re: Apple on 2.1 OK To Disco
Has anyone else noticed that after the ok to disco message apears, the ipod is no longer charging through the fire wire cable. The other day after synching, I was busy doing other things and had ejected the ipod, but left it in the dock with the nefarious checkmark on the screen. About 3 hours later, I finally decided to play some tunes on it so I unplugged the fire wire and the battery was almost drained, it had not been recieving any charge the whole time. I have not had a chance to test this theory to see if it does this each time, but would be interested if anyone else noticed this. I don't recall anyone else mentioning it and was too lazy to re-read the entire thread.
# 68 Re: Apple on 2.1 OK To Disco
After a full charge the iPod battery meter drops down to about half once you pop it off the cradle. This is a function of the 2.1 firmware and the so called "more accurate battery meter".
But yes it does still charge after you un-mount the 'Pod.
# 69 Re: Apple on 2.1 OK To Disco
Mine still charges after unmounting my iPod. I left it in at night and came back in the morning and it was fully charged.
DarkJC at 2007-11-15 18:13:51 >
# 70 Re: Apple on 2.1 OK To Disco
Okay, thanks for the replies. As I said, I really had not had a chance to test it further, but I wish Apple would release a new firmware without the ok to disco message.
