cant configure/update new ipod
Firewire card is running OK, ipod is recognised in the task bar/ipod manager.
[588 byte] By [geoffdix] at [2007-11-9 14:31:37] 
Help - received new ipod last week, running Windows ME with firewire, installed software but when invited to configure ipod nothing happens, cancelled that process and carried on with software install. Tried to run update when first connected ipod but getting error message "Can't open ipod" Spent 4 hrs on the helpline, tried all their suggestions, received replacement today - and still getting the same message. Is it the ipod or the software or my operating system? Grateful for any thoughts.
Firewire card is running OK, ipod is recognised in the task bar/ipod manager.
# 1 Re: cant configure/update new ipod
Try uninstalling iPod Manager and the MMJB iPod Plugin. Then reboot. Then run the Updater from Start>Programs>iPod. Click on the Restore buttonAdam
ashawley at 2007-11-15 17:04:59 >
# 2 Re: cant configure/update new ipod
Thanks - did as you say, restored, then reinstalled software - managed to get the ipod through the configure stage this time but when trying to run update got message "update can't install firmware on connected ipod. the ipod's hardware and the updater firmware are not compatible" !!??geoffdix at 2007-11-15 17:05:59 >
# 3 Re: cant configure/update new ipod
I'm up and running now - thanks for the advice. Another ipodder suggested I try to download the music and forgetting about the update step, I did and it worked, don't know why. Infuriating little gadgetgeoffdix at 2007-11-15 17:06:57 >
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