ipod screen stuck on "OK To Disconnect"
ok, my ipod screen is stuck on OK to Disconnect" - i disconnected it from my MAC, and thescreen is still there, and i cant get to the main menu - or any menu - for that matter. HELP. please! (i have a 3rd gen)
# 2 Re: ipod screen stuck on "OK To Disconnect"
Try a hard reset--plug it in to the AC adapter, hold menu and play for 10-20 seconds, until the Apple logo appears on the screen...
dmt1 at 2007-11-15 15:06:16 >

# 3 Re: ipod screen stuck on "OK To Disconnect"
the apple logo comes up and flashes - nothing happens when i press the buttons - in order to get rid of the apple i have to do the force firewire thing (press menu/play till the OK to Disconnect screen appears - then it gets stuck on that)
# 4 Re: ipod screen stuck on "OK To Disconnect"
Ok, do the reset again--get the apple logo back on there, then plug it into your computer--is it recognized by your computer? If so, use the ipod updater to restore it.
dmt1 at 2007-11-15 15:08:21 >

# 5 Re: ipod screen stuck on "OK To Disconnect"
now my G4 isnt regonizing it, the ipod doesntshow up in itunes or on the desktop - the flashing apple is back on my ipod screen...is it broke (as in needs to go back to apple)or do you think i should reinstall the sofware?
# 6 Re: ipod screen stuck on "OK To Disconnect"
i was able to get the ipod disconnected from my G4 - now i am stuck with the check mark and "OK to disconnect" screen again - do i reinstall the software - and if i do, how might i go about this because the G4 does not recognize the ipod when i plug it in - how will i load the software if no ipod shows up when i connect it to my G4? thanks!
# 7 Re: ipod screen stuck on "OK To Disconnect"
I would reinstall the software in the one in a million chance it'll recognize it--but it looks like you've got a fried ipod on your hands. Think unfortunately you're going to have to send it back...
dmt1 at 2007-11-15 15:11:19 >

# 8 Re: ipod screen stuck on "OK To Disconnect"
I went through this last night, too, but restore did bring me back to factory. I put in a call to Apple Support, and the helpful fellow there wouldn't tell me if this is something I should expect again during my iPod's lifespan (much less its warranty), and directed me to the instructions on their website--which leave off after Firewire Disk Mode.
$300 for three months' use. Can't fault their impeccable design, but as with anything, sales go up/QC plummets.
j1y at 2007-11-15 15:12:22 >

# 9 Re: ipod screen stuck on "OK To Disconnect"
ok..this is what you do..toggle the hold button about 5 times...then hold the enter(middle button)and menu and the same time for about 10 seconds...the apple sign comes up after that and that means you unlocked it....let me know how it went...