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E-mail from MusicMatch

I don't know if this has been posted, but I found it interesting:

Dear . .Russell Tarvin,

As a valued Musicmatch customer and iPod user, we want to alert you to a serious software conflict caused by iTunes for Windows.

Apple iTunes for Windows prevents Musicmatch? Jukebox from working with the iPod by deleting critical files used by Musicmatch. If you install iTunes, you will not be given a choice between Musicmatch Jukebox and iTunes - Apple makes this choice for you.

To avoid any problems and to get the best possible experience when managing your MP3 collection and transferring music to your iPod, here is what we recommend:

1) DO NOT install iTunes for Window on your PC if you are using Musicmatch Jukebox and wish to continue using Musicmatch Jukebox with your iPod.

2) If you have already installed iTunes for Windows but want to continue using Musicmatch Jukebox, please follow these steps:

? Disconnect the iPod from your computer if it is still connected

? Double click on 'My Computer'

? Double click on 'Control Panel'

? Open 'Add or Remove Programs'

? Select and uninstall 'iTunes'

? Select and uninstall the 'iPod for Windows' item

? Select and uninstall the 'Musicmatch iPod Plugin' item

? Select and uninstall the 'iPod System Software Update' or any other iPod related items that might be listed

? Select and uninstall 'Musicmatch Jukebox'

? Close the 'Add or Remove Programs' control panel

? Restart your computer

? Delete the contents of the iPod directory by dragging the files to the Recycle Bin and then emptying the Recycle Bin

? Navigate to the '\program files\Musicmatch\Musicmatch Jukebox\' folder

? Delete the files, but not the folder, in the Musicmatch Jukebox folder

? Reinstall Musicmatch Jukebox from the installation CD that came with your iPod or download the iPod software from the following URL: http://www.musicmatch.com/download/free/?OS=pc&OEM=APPLE

? When finished, reboot your computer

? When the computer finishes rebooting, connect the iPod to your system

? Open Musicmatch Jukebox

If you continue to experience problems or have any questions about this issue, please do not hesitate to contact Musicmatch Customer Support at http://www.musicmatch.com/form/support/index.htm.

We hope you have the best possible music experience with the world's most popular jukebox software - Musicmatch Jukebox.

Thank you.

The Musicmatch Team

Musicmatch - freedom for music lovers?
[2916 byte] By [rt297] at [2007-11-9 15:28:21]
# 1 Re: E-mail from MusicMatch
It's been posted ( http://ipodlounge.com/forums/showthread.php?s=&threadid=14082).

Locking this thread.

Adam
ashawley at 2007-11-15 17:19:47 >
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