If anybody is able to help, I would much appreciate it. I have two things I do not understand about iTunes for Windows.

First, I do a lot of listening to classical albums, and when I try to get the art-work that is included on a CD album that I want to record, I get no artwork, even though a very thorough set of materials otherwise comes through for the album. In contrast, if I try to do the same with Musicmatch Jukebox, usually there is artwork that is found, but frequently the album information is poor. Is there any reason that I do not get the artwork through iTunes? If it is that the particular web resources for iTunes are just not developed enough to have the artwork at this time, is there any way that I can import it into iTunes from the source that Musicmatch Jukebox uses?

Second, when I look at the contents of my iPOD via iTunes, I see all entries greyed out. If I wish to delete an album or track from the iPOD, is there any way that I can highlight that item and delete it? Currently I seem to understand that in order to alter what is in the iPOD, I need to delete an item from the playlist in iTunes and then update the iPOD.

Thank you very much,
Sincerely,
Ed Beach