New 30GB Buggy! Should I return it?
Hey there,
New to this board and forums. Great site though. Anyways, just sold my 20GB older Pod for a new 30GB and am just getting my feet wet and struggling with some stuff. I'm using XP and Ephpod. A few observations.
1. When trying to transfer songs, the iPOD loses it's "do not disconnect" status and kicks back to its main menu constantly, have to unplug, and replug it in, it takes like 10-15 chances until it finally stays connected to enable transferring of songs, when In ephpod, I try to transfer tracks and as soon as I'm nearly ready to do so, iPOD kicks itself back to its main menu and my computer doesn't know it's connected anymore, very frustrating. Any suggestions, solutions??
2. I am getting the between song digital glitches or "pops" and "clicks" that people are noting, between every song, it's quite annoying, it never happened on my older iPOD.
3. So far twice it's cut songs about halfway through at a random point and started the next song without completing the prior song, also annoying.
My question, does anyone have any suggestions, solutions, I understand many others are experiencing these sort of bugs, is this something I need to take my iPOD back to exchange for a new one or wait for a firmware upgrade to fix some of these issues, or am I the proud owner of a new defective iPOD?
help please,
thanks in advance,
Steve P
[1464 byte] By [
stvp] at [2007-11-9 11:39:54]

# 1 Re: New 30GB Buggy! Should I return it?
1) Have you gone into iPod Manager and verified that disk mode is enabled? I was having some problems with Audible but once I enabled disk mode the hiccups seem to have disappeared.
2 - 3) I believe these issues will both be resolved in a dot release of the firmware. I also get the pops and have had a song terminate suddenly on one occasion.
Best of luck to you.
-Randy
# 2 Re: New 30GB Buggy! Should I return it?
I also had problem #1 and this seemed to be solved by killing apple's ipod manager. I now only run the ipod manager when I need it (which is almost never), and my ipod never does this anymore.
I did have another problem with ephod, where "wiping the ipod clean" did not erase the whole database, so when I sync'ed up again not all the songs were transfered, and I wound up with phantom songs on the ipod. I fixed this by using ephod, to select and delete all the files, and then was finally able to erase them from the database, and re-install all the MP3s.
I would try deleting all songs from the ipod (using ephod), and re-loading, making sure apple's ipod manager is not running.
Good luck,
Wayne
# 3 Re: New 30GB Buggy! Should I return it?
Regarding your partial song issue: it just happened to me!
I have been playing the 30GB ipod since I got on friday, and had no truncated songs, till today!
It is repeatable, and it is like there is a bad spot in the song, cause if I skip over it, I can hear the end of the song.
When I get a chance, I will try reload, or maybe re-encode the song, to see where the problem might be.
Wayne
# 4 Re: New 30GB Buggy! Should I return it?
The problem I had with an mp3 file ending prematurely seems to be due to a glitch in the original file (which was not my rip).
When I play the file in windows media player, I hear a loud pop (which prob indicates some kind of corruption), at the same point where the ipod skips to the next song.
Of course windows media player is able to recover from the error, but the ipod just gives up on the song. Sounds like the ipod needs better error recovery.
Interestingly, a few other songs from this poster have the same glitch.
I will do more research into the nature of this error when I get the chance. But I am pretty sure a re-encode will solve my problem.
Wayne
# 5 Re: New 30GB Buggy! Should I return it?
ok I am new here, I didn't realize this problem has been discussed a lot in the "old" forums...
But the songs that are ending permaturely for me do indeed have a sync error (according to EncSpot)
# 6 Re: New 30GB Buggy! Should I return it?
I have also noticed some songs ending prematurely. It only happens with tunes downloaded from the internet (for trial purposes of course :)
I did wonder if this was due to bad encoding (and/or corruptions) and waynedmichael's last comment would seem to confirm this.
The question now is: What is the best software to repair broken MP3's? Freeware would be best, but I don't mind paying a little (maybe 20$).
Any suggestions?
Native at 2007-11-15 17:12:24 >

# 7 Re: New 30GB Buggy! Should I return it?
You just need to re-encode the file. A lot of tools can do this, you may already have one.
I already had dBpowerAMP Music converter, which is free (although I think I paid for a "power pack option" or some such thing), and it can be used to convert from mp3 to mp3, which re-encodes the file and "fixes" the sync error that was causing the ipod to prematurely end the song.
After I fixed the file, the ipod just has a little popping sound, at the same point where it used to end prematurely.
But since every mp3 decode/encode reduces audio quality, choose a very high bit rate for your output. For example my orignal file was 192, so I chose 320 for my repaired file, and to me, they sound about the same quality.
This problem should really be fixed by an ipod firmware upgrade!
Wayne
# 8 Re: New 30GB Buggy! Should I return it?
Originally posted by waynedmichael
You just need to re-encode the file. A lot of tools can do this, you may already have one.
I already had dBpowerAMP Music converter, which is free (although I think I paid for a "power pack option" or some such thing), and it can be used to convert from mp3 to mp3, which re-encodes the file and "fixes" the sync error that was causing the ipod to prematurely end the song.
After I fixed the file, the ipod just has a little popping sound, at the same point where it used to end prematurely.
But since every mp3 decode/encode reduces audio quality, choose a very high bit rate for your output. For example my orignal file was 192, so I chose 320 for my repaired file, and to me, they sound about the same quality.
This problem should really be fixed by an ipod firmware upgrade!
Wayne
yep.. i've noticed that for those songs which "skip", when i use a program called mp3trim, it will show up as "missing frames" at the part of the song where it skips.. thus it's not just a random thing but only applied to improperly encoded files..
hopefully apple will add some fault tolerance in the next f/w update
ibons at 2007-11-15 17:14:21 >

