Categories: Misc / DotNet / Java / Coder / Linux / PHP Ask - La ask - La Answer

CLEVER PEOPLE please help!

I've had a new 30gb ipod for 4 weeks. First 2 weeks fine - syncing with MediaCentre9 perfectly. Go to Paris for a week; come back and my PC won't recognise my ipod when it's plugged into the dock, yet it charges fine from the firewire card, and plays back fine.

Things I've tried:

1. Different port on firewire card
2. Basic reset (menu/play)
3. Forced firewire disk mode (ipod says 'Safe to disconnect')
4. 2 different firewire cards on PC - and this is the weird bit - all the cards I've tried (including the first one) work fine with a DV cam and a firewire DVD writer, but XP doesn't recognise ipod! agh!
5. 4 pin firewire card on notebook
6. New firewire cable from Apple
7. Plugging firewire cable straight into ipod without the dock
8. Unistalling/Reinstalling ipod software
9. Reinstalling XP then MC9 clean.
10. Praying.

None of that lot has sorted it out. Could my ipod be faulty (even though it charges and operates fine)? Or could all the 4 firewire cards I've tried be rubbish?

Any thoughts / theories / advice would be much appreciated! Cheers.
[1208 byte] By [rikM] at [2007-11-9 12:26:12]
# 1 Re: CLEVER PEOPLE please help!
Well, you've done everythink imaginable except 2 things:

1) uninstall all iPod Software from Apple. That means iPod Manager and the MMJB iPod plugin if you have it installed. Before you do the uninstall through, grap a copy of the Updater program (C:\Program Files\iPod\Updater) and keep it somewhere else. When you uninstall that will get deleted, but you want to keep a copy of it in case you need to restore sometime. Just put it anywhere and run it when you need to do a restore. After you uninstall everything, reboot. Then, fire up the Updater.exe program you copied without the iPod connected. It'll say No iPod Found. Then connect the iPod. Sometime that "re-registers" it.

2. The second thing to try is more drastic: take it to either an Apple Store (if you have one near by) or a Best Buy or something and see if they can get it to work. It's possible that the little guy died.

Adam
ashawley at 2007-11-15 17:06:32 >
# 2 Re: CLEVER PEOPLE please help!
Adam

Thanks for your quick reply. I tried this and no luck... looks like your second remark may be true. I still find it weird how it just stopped speaking to my PC, yet still operating fine in every other way.

Rik
rikM at 2007-11-15 17:07:39 >
# 3 Re: CLEVER PEOPLE please help!
You might consider deleting the device in Device Manager, then see what happens when you plug your iPod in again. If that doesn't work, try rebooting with the iPod connected. If you can get Windows to recognize it as a valid drive in My Computer, you should be good to go.

Craig
clovell at 2007-11-15 17:08:37 >
# 4 Re: CLEVER PEOPLE please help!
Thanks Craig, but that's just the problem - there's no sign anywhere (device manager, my computer, task manager) of my ipod being recognised (even though it's being charged)

rik
rikM at 2007-11-15 17:09:43 >
# 5 Re: CLEVER PEOPLE please help!
Before you worry about whether your ipod can sync with MC9, it seems that you have to get it to mount as a firewire hard disk before you move on.

It really does seem that even though everything seems to be fine, the firewire interface (a Texas Instruments one, I believe) in your ipod could be dead by some chance. I guess sending it back would be the best, torturous though it may be being without it for a while...
ibons at 2007-11-15 17:10:42 >
[an error occurred while processing this directive]
[an error occurred while processing this directive]