Best Buys warranty
[302 byte] By [dhfrance] at [2007-11-9 12:50:11] 
At $39.99, the 4-year extended warranty offered by Best Buy when purchasing an Ipod seems too good to be true. Can anyone give any input on any personal experiences with Best Buy and their warranty? I'm especially thinking about potential hard drive failure a few years into the life of an ipod.
# 1 Re: Best Buys warranty
GET IT!!It's been fantastic for me, and well worth it. I have had 2 ipods malfunction since December; Best Buy replaced them with no problems at all--the last time, they exchanged my 20gigger for a brand spankin' new 30 gigger. You're guaranteed 4 years of happy podding for an extra ten bucks per year--it's well worth it, as I just don't see the majority of these portable mini HD's making it four years...
dmt1 at 2007-11-15 15:05:32 >
# 2 Re: Best Buys warranty
It's like the only reason to ever buy it at Best Buy! Get it.ipod-upod at 2007-11-15 15:06:33 >
# 3 Re: Best Buys warranty
The only negative I can see from it is that if you have a problem, you call their national 1-800 number, and they determine whether they want to service (repair) your ipod (leaving you pod-less for a week or more), or they want you to take it to a store for exchange. They are really anal about you having everything that came with the ipod also when you exchange...I think that sucks, what if in 4 years I don't have the foam earbud pads or dock cover?With CompUSA, the replacement plan (Applecare?) costs the same, but you just walk in with your pod and they swap it out for you. That's a plus for me in my busy life. I hear they aren't anal about parts either, and will even just swap them out (like broken earbuds). But thiers is only 2 years.
I have an ipod from each, and I wouldn't dare not buy the plan, its too big of an investment to not insure.
Unixmonkey at 2007-11-15 15:07:31 >
# 4 Re: Best Buys warranty
No unix, that's not how it works at Best Buy. Best Buy does not repair ipods--it only replaces them. So, you just take it to the store you bought it from, and they exchange it on the spot. No phone calls, no hassle...Best Buy only does that on stuff it repairs--but they don' t repair Ipods--which is one of the reasons the PSP is so attractive.
dmt1 at 2007-11-15 15:08:32 >
# 5 Re: Best Buys warranty
http://ipodlounge.com/forums/showthread.php?s=&threadid=1737there is post of kinda the same topic, lots of info there.
mcwacko1213 at 2007-11-15 15:09:42 >
# 6 Re: Best Buys warranty
BUY THE SERVICE PLAN, it is a no brainer.hot nix at 2007-11-15 15:10:41 >
# 7 Re: Best Buys warranty
I picked up my 10Gb ipod at Best Buy two weeks ago. Got them to price match the Target 10% off offer. I figured I'd buy the protection plan with the money I saved. They had the plan all right and it was only $40, but it was only a two year plan. I asked about the 4 year plan and they said it wasn't offered on things like MP3 players. Is it just my Best Buy (Colorado) or am I missing something?
mjd1969 at 2007-11-15 15:11:45 >
# 8 Re: Best Buys warranty
mjd1969,The way it was explained to me by the service tech when I bought mine was that the 10 and 15 gb models get the 2 year plan while the 30 gb models have the 4 year plan. They are however the same price which I really don't understand. I bought the 30 gb model.
trojan066 at 2007-11-15 15:12:38 >
# 9 Re: Best Buys warranty
Originally posted by ipod-upod It's like the only reason to ever buy it at Best Buy! Get it.
Indeed, Best Buy is a horrid store-overcrowded and understaffed, rude and unknowledgable staff...the warranty is the only reason to buy at Best Buy.
mongoos150 at 2007-11-15 15:13:47 >
# 10 Re: Best Buys warranty
Originally posted by trojan066 mjd1969,
The way it was explained to me by the service tech when I bought mine was that the 10 and 15 gb models get the 2 year plan while the 30 gb models have the 4 year plan. They are however the same price which I really don't understand. I bought the 30 gb model.
I bought the 15gig at BB, and they sold me the 4 year plan for $40
I also later exchanged it for a 30gig, and she transferred the plan with no change in (plan) cost.
maybe the 10 gig is a different plan, though. Ask if you can upgrade your service plan (perhaps to a 4 year). I don't know if you can actually do this, but it won't hurt to check.
And for those of you kicking yourselves for not buying a plan at BB when you bought your ipod, you can go back and buy it separately up to 30 days after the purchase as long as nothing is missing or broken.
(same goes for any other service plan item at Best Buy)
Unixmonkey at 2007-11-15 15:14:48 >
# 11 Re: Best Buys warranty
Too bad, we dont have a Best Buy in hawaii. sucks!!!deadlift at 2007-11-15 15:15:47 >
# 12 Re: Best Buys warranty
Yeah, well Deadlift... Maybe you don't have bestbuy in Hawaii, but you have Hawaii in Hawaii... Beter than what some of us have.slr001 at 2007-11-15 15:16:45 >
# 13 Re: Best Buys warranty
Originally posted by Unixmonkey I bought the 15gig at BB, and they sold me the 4 year plan for $40
I also later exchanged it for a 30gig, and she transferred the plan with no change in (plan) cost.
maybe the 10 gig is a different plan, though. Ask if you can upgrade your service plan (perhaps to a 4 year). I don't know if you can actually do this, but it won't hurt to check.
And for those of you kicking yourselves for not buying a plan at BB when you bought your ipod, you can go back and buy it separately up to 30 days after the purchase as long as nothing is missing or broken.
(same goes for any other service plan item at Best Buy)
i presume you would have to have purchased it from best buy? what about if you purchased it from an apple store?
torchedlh at 2007-11-15 15:17:51 >
# 14 Re: Best Buys warranty
Nope, gotta buy it from Best Buy...dmt1 at 2007-11-15 15:18:53 >
# 15 Re: Best Buys warranty
Originally posted by slr001 Yeah, well Deadlift... Maybe you don't have bestbuy in Hawaii, but you have Hawaii in Hawaii... Beter than what some of us have.
yup thats true, but it would be nice to have that 4 year guarantee. where you from anyways?
deads
deadlift at 2007-11-15 15:19:46 >
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