My 20 giger's remote (less than a month old) has just broken. The hold switch on the side has fallen off into no-where.

The problem is this: when i try to submit my request to the apple support site, i get a problem, it asks for a county for my zip code (choice of 2), and even tho my county is in the box (and in the choices) it still wont let me submit it.

Wondering, what should i do?