(I KNOW THIS IS A LONG POST BUT IT'S WORTH READING...)

iSkins.com really do take the biscuit.

On 7th July I ordered 2 iSkins for a 30gb iPod in Fusion and Skylite and an Electra one for a 15gb iPod. The latter as a gift for my fiancee. My fiancee and I then switched iPod's as I preffered the lighter smaller 15gb for commuting by bike so I emailed iSkins and asked them to amend the order so that I would have the Fusion and Skylite for the 15gb and the Electra for the 30gb. They emailed back saying "no problem" and that the order had been changed accordingly.

Time passed and I waited for my iSkins. Eventually in late August I got a message saying that my order was ready for dispatch and there was a link to follow to check the order - the order details showed that my order comprised of 3x 30gb iSkins!! I emailed frantically to correct the mistake but had no response so I crossed my fingers, waited and posted a rant on here.

Then I get notification of the DHL tracking for my order as it's been dispatched...again the details of the order reveal that it's for 3 x 30gb iSkins. I email iSkins.com again with hints of threats (I am a lawyer so good at threats!) and darkness. This time they responded. I got a call from a lovely person called Stephanie she apologised profusely and said that they'd send out fresh batch of iSkins free of charge with no obligation on me to return the original lot ("yipee, ebay bonanza" I think). That was last Friday.

Then I get a call from Stephanie to say that they are all out of Fusion iSkins in 15gb size so would I like an alternative colour, I decide on Martian and that's fine.

I am now (24th September) in receipt of both packages from iSkin.com via DHL (one package was held up in the internal mail here for a day or so) and I have the following:

1x 15gb Fusion
1x 15gb Skylite
1x 15gb Martian
1x 30gb Electra
1x 30gb Skylite
4 x Mac Clear zip cases (one of which came round the Fusion in the first package, one of which came on it's own in the second package and the other two came round the Skylite and Martian iSkins in the second order!!!).

Ok I know I'm lucky as I effectivley have 2x free iSkins but I am still stunned at the incompetence of www.iSkin.com and their utter inability to fill an order correctly and why did 2 of the iSkins with the first package not come with Mac Clear cases?

I had planned on buying an iSkin keyboard cover for my iMac if I was impressed with the quality of the iSkin exo. I am v impressed with the Exo's but I won't be ordering my keyboard cover thru' iSkin.com.

Lajo, get a better distributor!