update on iskin.com website...

Originally posted by govtcheez
I knew that this would happen. These #######s just sent out a few iskins without screen protectors to hush them up, and buy themselves more time until they could ship them out with the screen protectors. I stated from day 1 of their "we're going to send them out without the screen protectors" BS, if you read some of my earlier posts. They are trying to save a few bucks off each order by waiting. I'm willing to bet that they have plenty of iskins in their warehouses, but just wanted to wait until they could send everything in one package, in order to make a few extra bucks at the cost of their customers. We should all go and report these fools to the BBB (Better Business Bureau), and leave them terrible feedbacks where ever we can. I for one will bash them terribly on any site, and recommend that no one EVER buys anything from them. I'm normally not this hateful, but with customer service like this, they deserve to go out of business. I furious that I even have to come onto a website to write this jibberish, but I'm sure that many people who have defended them until now, have seen iskin.com for what they really are.

I love quotes like this for many reasons. One I just like to see somebodies blood pressure rise just because one little thing in thier life doesnt work out. Were talking about 30 bucks. Not your house just got washed away in a flood. If you have such a big problem with it dont buy the product.

It is true that Iskin.com did fall short on thier promise. So what?? Do you think the BBB is going to care? Currently from posts on this forum Iskin has done refunds and at least posted something about the issue on thier site. If you consider this to be signs of a shady business out to rip off customers you truly are a child.

Taskman

What company requires 10 days for a refund? Oh let me think..would a internet startup that only services a small niche group qaulify? This is not your neighborhood best buy. You cant just walk in and get a refund. Once again if you think your going to get the same speed of service from Iskin as you get from some local vendor you are a child.

To add to this you complain about a measily 10 days. If you told the BBB that, they would ask you why you are wasting our time. They will tell you of the horror stories of companies who dont give refunds, who dont contact customers, who will give excuses again and again, and these are major companies. IE Microsoft. Look if you want to bash a company for bad customer service fine go ahead. Its your right as an american(if your an american) to say whatever you want. However the fact is that Iskin after a long delay is delivering what they promised, they are giving refunds if you want it, and from the posts of thier employees I only see that they want to help us.

So to you I say goodbye and if I see a special on baby powder I will let you know.

Taskman

The main reason I am upset with this online vendor for not meeting their scheduled delivery date is that I am an enthusiast for music, electrical devices, and related toys (i.e. the iSkin). I want my toys when promised!! Does this make me a huge, raging dork?...Yes.

I was planning on my iSkin at a specific time, and to not receive when advertised is at the very least, annoying. As well as to hear that other people have gone elsewhere and already received them componds the anger.

Does complaining about it on this message board make me feel better, YES. The importance of these posts is that other enthusiast can read these posts and make decisions on where they want to purchase their products.

For those who don't care about such things, GET THE !@#$ out of hear and quit with your deragatory posts.

...of course, as an American this is only my opinion... ;)

world war 3 indeed...

Taskman...I don't think you understood me correctly. You say that iskin.com fell short of their promise? That is the understatment of the year. They flat out lied to most of us, who took it upon ourselves to trust them by "pre-ordering" early. They even put up an update on their site, that stated that they would be shipping out the iskins without the screen protectors. Now if you read the most current update, you will see the contradiction..."we are waiting for the screen protectors and will be sending out everything together." A selecet few lucky customers have already recieved them without the screen protectors, but in order to make a few extra bucks off of unsuspecting customers, they quickly changed their tactics. You may be naive enough to believe their lies, but I for one (and many others on this site) are more savvy than that. We know when we're getting shafted, and in this instance, that shaft is a 10ft pole. Don't mock me saying that I'm getting my panties in a bunch for no reason when I post stuff like this. I feel that it is my right, and even my duty to do so. I want to spread the word, so no other unsuspecting potential customers will waste their time in ordering from these clowns. If you have a bad experience with an ipod related product, or company...and don't post about it here, then you are doing all of us a disservice, and don't belong here. Thanks for trying to make me look like an idiot...but in the future, keep that crap to yourself. :rolleyes:

Oh man this is getting heated

Mike

Come to the dark side Christina!